norikaz2000 0 Posted November 3, 2023 Share Posted November 3, 2023 windows版で勝手にログアウトされてしまい再度ログインしようとしてもgoogle認証が表示されてしまい認証アプリと連携していなかったのでコードが不明でバックアップコードを使用しようとしても控えてあった4つのコードがどれも無効とされてしまいログインできなくなりました。 今は別のアカウントからログインしてトピックスを見ています。 前はsms認証があったような気がするのですが、何かログインできる方法はないでしょうか。 Link to comment
Level 5 PinkElephant 8,832 Posted November 3, 2023 Level 5 Share Posted November 3, 2023 The 2FA by SMS has been removed and replaced by 2FA by authenticator. If the codes don't work for you, make sure you try to enter the correct account. If you have a typo in the user name, it is very easy to create a new account instead of opening the correct one. If your access data is correct, and the account still not opening, you need to contact support to get access back. https://help.evernote.com/hc/en-us/articles/208313998 Unfortunately support is very busy at the moment, with reaction times of several days. 1 Link to comment
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