Unable to move note

[ae6dx 2]

After today’s update I’m unable to move a note. When I select move the app freezes. Yet another bug the new company refuses to fix. Very disappointing 

[gazumped 12,057]

The app is sometimes busy rearranging things after updates - if you still have an issue after a couple of hours,  try a reinstall - uninstall / power the phone off and on again / reinstall.  If that doesn't fix it,  contact Support - though they are very busy and wait times seem to be several days long after you receive a ticket number.

[ae6dx 2]

Already tried. No luck. Have contacted support already. Funny how the release notes say bug fixes but it actually introduces bugs

[TonyKlein 3]

Same here, both on IPad Air 4 and iPhone 15 Pro

[PinkElephant 8,784]

I can reproduce it now as well. Maybe my update had a hiccup when I tried yesterday.

[KnutK 16]

Same here 🤨

And same  behavior with the web-app!

[jk12722 0]

same here, notes can be moved in MacOS but not in iOS (iPhone and iPAD)

[dtld 2]

Me too. App freezes when attempting to move a note. Deleted the app and reinstalled. No change. This is unacceptable for an app that has a high price tag. Looking for possible replacement note app. Can only move a note with another device that has not been updated. 

[ae6dx 2]

9 minutes ago, dtld said:

Me too. App freezes when attempting to move a note. Deleted the app and reinstalled. No change. This is unacceptable for an app that has a high price tag. Looking for possible replacement note app. Can only move a note with another device that has not been updated. 

I agree. What alternative apps are you considering?  I'm looking as well. 

[TonyKlein 3]

 Fixed in the most recent update!  🙂

[KnutK 16]

Solved with Version 10.51.1 !!! ✅ 

https://apps.apple.com/de/app/evernote-notes-organizer/id281796108 

[MaxJensen 1]

It's really good to see how things are getting fixed. I know that Evernote has received some beating. But it seems to me that Bending Spoons really are turning the ship around. My confidence in Evernote seems to be returning...

[Boot17 1,536]

Just now, MaxJensen said:

It's really good to see how things are getting fixed. I know that Evernote has received some beating. But it seems to me that Bending Spoons really are turning the ship around. My confidence in Evernote seems to be returning...

Yeah - but isn't this a bug that was also just barely introduced by Bending Spoons?

One step backwards and then one step forwards is not progress in this specific case. 😃

[gazumped 12,057]

28 minutes ago, Boot17 said:

Yeah - but isn't this a bug that was also just barely introduced by Bending Spoons?

Didn't Evernote say that they deleted 7,000 lines of unnecessary code (or some thing similar) recently?  The problem with very large systems is that even the original software engineers probably don't remember why and how they coded half the features.  Making any change in one place to such a huge organism risks putting something else out of whack (technical term ) when the app is updated and used on a zillion different systems,  something,  somewhere is probably going to misbehave.  As long as it gets fixed quickly thereafter,  there's (IMHO) no harm,  no foul.

[PinkElephant 8,784]

It may be one explanation that when making the app leaner, mistakes happened.

Personally I have my questions about what sort of QA is done before a new release is moved into the stores, and to the website. Not much, it seems.

[Boot17 1,536]

On 10/25/2023 at 9:13 AM, gazumped said:

Didn't Evernote say that they deleted 7,000 lines of unnecessary code (or some thing similar) recently?  The problem with very large systems is that even the original software engineers probably don't remember why and how they coded half the features.  Making any change in one place to such a huge organism risks putting something else out of whack (technical term ) when the app is updated and used on a zillion different systems,  something,  somewhere is probably going to misbehave.

Yeah - sure - no disagreement there and I also have too much of personal experience with that! Just pointing out that "It's really good to see how things are getting fixed" is from something that was just broken on Monday in this specific case/thread! Perhaps it was just a general comment and observation, but this thread was about a specific issue, so my mind made that connection.

[ae6dx 2]

This is again become a problem in tbe most recent iOS update of Evernote. 

[Blizzard Joe 14]

I too am experiencing this issue again on Evernote 10.61.1 running on my iPad on 16.6.1. Sometimes nothing seems to happen and the interface stays responsive and other times everything locks up.

[rpigeon 21]

Same here... again!

[PinkElephant 8,784]

Please don’t double post.

[rpigeon 21]

Sorry PinkElephant... I do not understand your post : "Please don't double post".

[gazumped 12,057]

Don't post the same issue twice?

[rpigeon 21]

Get it, sorry 

[ckmotorka 0]

I'm having the same issue in the Android app. 

[stzenni 0]

Same issue here, with the last Evernote update, both on iPad and iPhone 

[juno022 0]

I have same problem on my iPhone SE.

Please teach me how to fix this problem.

[stocky2605 402]

confirmed, same problem here, iOS App 10.61.1

I've contacted support already.

[PinkElephant 8,784]

7 hours ago, juno022 said:

I have same problem on my iPhone SE.

Please teach me how to fix this problem.

Wait for an update, and install it.

[ae6dx 2]

Fixed in update released today

[ae6dx 2]

This problem has started happening again with todays update.  In addition I can't even search forbthe notebook to move it to.  Move Note is useless in this update.

[ae6dx 2]

Any update on this?

[PinkElephant 8,784]

You updated, or you ask it there is an update, or if there is an update for you ?

From the meager reactions this thread shows you can read that you have an exclusive problem.

One of the last updates brought a fix for not being able to expand all but the first stack. Maybe related, maybe not.

[janndk 667]

4 minutes ago, PinkElephant said:

One of the last updates brought a fix for not being able to expand all but the first stack. Maybe related, maybe not.

This problem is now also in EN android.

[ae6dx 2]

I was just reporting that this same problem has started happening again with the most recent release on iOS. I have contacted support but as usual no response. It's funny how the release notes say bug fixes when they actually introduce more bugs. Not to mention a previously reported bug that was fixed and now broken again. 

[markygg 1]

With the new look update as of late May 2024 i have this problem but never before, i am able to create a note in inbox but unable to to move to a notebook. Even when i try to search a notebook within a stack the stack won't open to show notebooks within the stack. 

[PinkElephant 8,784]

Wich exact version are you on ?

Moving notes works in iOS 10.90.0, which is the currently latest release.

[markygg 1]

Thanks for the tip i literally upgraded yesterday from an Evernote prompt and after your message went to app store and there was another update and now all fixed, thanks so much i do love my Evernote.