SentryCod 0 Posted September 16, 2023 Share Posted September 16, 2023 I was off evernote for a while, but I recently tried to renew my Premium access. I went through the dialog options on my mac. I got an alert saying it failed. So I tried again and it said it failed. I checked evernote on web and saw that my account was now actually Premium. I cross checked my bank statements and saw a double charge. How do I get this resolved please? Link to comment
Level 5* gazumped 12,066 Posted September 17, 2023 Level 5* Share Posted September 17, 2023 Hi. The Forums are mainly user-supported, so we can't help much with passwords or payments and refunds apart from suggesting you contact Support. Both subscribers and non-subscribers can contact Support through https://help.evernote.com/hc/en-us/requests/new?guest=true - use the issue type "Account" Link to comment
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