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Constant crash on windows. If i uninstall/reinstall are all my notes saved?

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Have latest version.  File|About actually works. The pulldown menus actually pull-down!

Any click anywhere in the app does nothing (such as left panel with things like "notes", "notebooks" etc), and finally Windows pops up its standard dialog, "Window is not responding" with options Wait and Relaunch.  I have done both repeatedly, but no coming out of it, just keeps doing the same thing.  Killing the task and relaunch...same thing. I have rebooted windows. Does not fix it.  No other app is giving me any trouble.

The idea occurs to me to uninstall and reinstall. However i do not want to lose all my notes. If i uninstall and reinstall, will all my notes still be there?

Or, do you have any other suggestions?

Thank you.


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  • Level 5

Yes, if you uninstall (and you might want to use something like Revo Uninstaller to do a really thorough job of it) your notes will still reside on Evernote's servers. That is their true home, and they will be synced from there to your Windows computer when you re-install the Evernote app again. (It can take awhile for the full database to sync, but you can sync and work on any note you want in the meantime.) If you want, you can take log in to the Evernote Web client (https://www.evernote.com/client/web), which gives essentially a direct view of what's on the servers to confirm that everything is still intact.

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