Unable to login to my evernote account using my g-mail account

[ysoufi 0]

When I try to log in with my Gmail using account federation. I get an error saying 

We found an account for . 

 

 

 

Then when I put my e-mail address and password I get that the email address is deactivated

when I click on Reactivate it tells me that there is account with my email address.

[agsteele 3,059]

Does this help page assist?

https://help.evernote.com/hc/en-us/articles/360048593674

 

[ysoufi 0]

It doesn't unfortunately. 

There is a bug with the authentication/account management system.

The system thinks my account is inactive and it won't let me reactivate it because it does not exist, worst part is I cannot even upgrade to premium to get proper support as I need to be logged in to do that.

[agsteele 3,059]

Try opening an Account support request as a guest to bypass login.

https://help.evernote.com/hc/en-us/requests/new?guest=true