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Cant Purchase plan on Web. Also android app Keeps Crashing


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First of all, I cant buy the yearly plan. I get this error: "We were unable to process your payment because of a system error. Please wait a few minutes and try again."

On top of it, cant even start the android app. Crashes as soon as I sign in. Tried clearing data, uninstalling.

Screenshot 2023-08-08 at 4.20.36 PM.png

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On 8/8/2023 at 5:50 AM, cupnoodle94 said:

First of all, I cant buy the yearly plan. I get this error: "We were unable to process your payment because of a system error. Please wait a few minutes and try again."

On top of it, cant even start the android app. Crashes as soon as I sign in. Tried clearing data, uninstalling.

Screenshot 2023-08-08 at 4.20.36 PM.png

This happened to me too. I tried different cards, different plans, using different devices. Nothing worked and the app was unusable. 

I created a PayPal account to see if EN would accept that payment and it worked. 

Yay. I just subscribed to a bunch of other issues. 

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  • 3 months later...

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