Cant Purchase plan on Web. Also android app Keeps Crashing

[cupnoodle94 0]

First of all, I cant buy the yearly plan. I get this error: "We were unable to process your payment because of a system error. Please wait a few minutes and try again."

On top of it, cant even start the android app. Crashes as soon as I sign in. Tried clearing data, uninstalling.

[agsteele 3,074]

Try raising a support request for Billing

Support Ticket – Evernote Help & Learning

[Dave-in-Decatur 4,014]

6 hours ago, cupnoodle94 said:

On top of it, cant even start the android app. Crashes as soon as I sign in. Tried clearing data, uninstalling.

Look for the other threads on this issue. Maybe fixed in the new release of v. 10.53.

[Jennrrrs 0]

On 8/8/2023 at 5:50 AM, cupnoodle94 said:

First of all, I cant buy the yearly plan. I get this error: "We were unable to process your payment because of a system error. Please wait a few minutes and try again."

On top of it, cant even start the android app. Crashes as soon as I sign in. Tried clearing data, uninstalling.

This happened to me too. I tried different cards, different plans, using different devices. Nothing worked and the app was unusable. 

I created a PayPal account to see if EN would accept that payment and it worked. 

Yay. I just subscribed to a bunch of other issues. 

[KCour2006 17]

Did the crashing issue get resolved?  I'm having the same issue on the latest install on an android device.  Works for alittle bit then crashes when I tap on anything, like "NOTES".