Help! Crazy rearranging of my Shortcuts

[david Cutler 7]

Am I alone with this problem?

Evernote randomly rearranges my Shortcuts.

This only started several weeks ago... around June 2023. I use the PC Desktop and my Android.

This is a BIG productivity problem... matched with the price increase.. I might have to (finally) switch to another company

[Mike P 2,962]

26 minutes ago, david Cutler said:

Evernote randomly rearranges my Shortcuts.

Certainly not something I've noticed, and I would have done because I often use the keyboard shortcuts to access the shortcuts and they work on the position in the list (ctrl+1 etc)

[david Cutler 7]

Thanks. But I just need to know if this is a fixable bug or do I have to regularly correct the order of my Shortcuts. I needed to twice in the last month. I also reinstalled EN Desktop.

[Mike P 2,962]

Just now, david Cutler said:

Thanks. But I just need to know if this is a fixable bug or do I have to regularly correct the order of my Shortcuts. I needed to twice in the last month. I also reinstalled EN Desktop.

We are just fellow users here. We can only say if we are experiencing anything similar and any workarounds we know of. It's not something I can recall being mentioned anywhere before. To get a response from EN you need to submit a support request (provided you are on one of the paid plans)

https://help.evernote.com/hc/en-us/requests/new

[david Cutler 7]

Thanks!

[LaFlamme 81]

I'm experiencing this problem today. Stacks in shortcuts won't open to show notebooks. Can't reorder any of the notebooks. I'm on Linux so all I have is the web version. 

[Mike P 2,962]

12 hours ago, LaFlamme said:

I'm experiencing this problem today. Stacks in shortcuts won't open to show notebooks. Can't reorder any of the notebooks. I'm on Linux so all I have is the web version. 

See

and

 

[LaFlamme 81]

Problem persists. Starting to hear from others experiencing the same issues. No response from EN? 

[platypusman 1]

I can confirm the same issue - when I drag and drop a shortcut, it does not get moved after dropping and instead I get a confirmation message saying that the item was "added to Shortcuts."

I had not tried expanding a stack before reading this thread, but can confirm that this also is broken for me.

macOS: Sonoma, Evernote 10.87.5

[LaFlamme 81]

11 minutes ago, platypusman said:

I can confirm the same issue - when I drag and drop a shortcut, it does not get moved after dropping and instead I get a confirmation message saying that the item was "added to Shortcuts."

I had not tried expanding a stack before reading this thread, but can confirm that this also is broken for me.

macOS: Sonoma, Evernote 10.87.5

The problem is fixed in 10.87.6. I got it yesterday and all is well. If you can force and update, that would do it for you.