Silverhead 2 Posted September 18 Posted September 18 hi, I've read half of the thread then just scroll to the end. I'm pissed with the frequency of updates. How about multiple channels with different update frequency? I'm perfectly fine to update Evernote once per week(optimum every two weeks) but it annoys with a pop up x times per week. I have no other app on my Mac that updates this often 😕 thank you 2
Thorz 128 Posted September 18 Posted September 18 I'm not against auto-update. I just came to comment about something I encountered today and saw the title of this thread. Today, the gust of updates on macOS was out of the normal. I've never seen something like this before with Evernote on Mac. The client received three update alerts, almost one after the other. Usually, I install the updates immediately when I see the alerts and don't let the message sit there waiting, so all these updates had to be released in the past 24 hours. Updates don't bother me, but today's frequency was up to the roof. When I see something like this, I wonder how much testing and QA is Bending Spoons running before releasing these patches into the production environment. 1
thefryhole 105 Posted September 18 Posted September 18 Windows desktop user here -- had an update yesterday and another today. The release notes reference only bug fixes (many of them rather new bugs) and some of today's appear to be dupes from yesterday's release notes with a few more added on. None appear related to security. I would immediately update to a Teams subscription if it meant: Access to a stable release channel, with all updates guaranteed to have gone through a thorough QA process, launched with detailed release notes, and rolled out no more frequently than once per month or possibly every 2 weeks (outside of critical security patches). Access to actual support resources that respond and begin working to resolve or explain issues in a timely manner, rather than the who-knows-what's-happening AI chatbot shenanigans and random, "Oh, that's being worked on," posts on various forums that users have been left with thus far. This would mean tripling my EN spend, but it's a tradeoff I would make in a heartbeat if it meant getting out of the nonconsensual alpha-tester program EN is running and instead getting back to a productive workflow void of buggy surprises and unannounced changes. If anyone at EN is willing to offer such a service, my credit card is ready. 4
Level 5 PinkElephant 9,015 Posted September 18 Level 5 Posted September 18 Problem is that what’s called a „stable release“ here is nothing like it, but a old status (with bugs) that rapidly looses contact to the current release status. The solution lies with EN: Not by creating an artificial second release pattern, but by making sure the primary releases are QAed before being put on the ramp. At least half of the current releases could be avoided if release quality would be on an acceptable level. Currently it’s dreadfully unstable, and I perfectly understand the worries in an environment where the output of an organization depends on it. 2
pierreparissi 1 Posted September 26 Posted September 26 Please Turn off Auto Update ! Please Turn off Auto Update ! Please Turn off Auto Update ! Everyday is way to much!
Level 5 PinkElephant 9,015 Posted September 26 Level 5 Posted September 26 How often would be good for your preference ? Shall it delay this one very urgent bugfix update as well, even if it means data loss for you ? Will you accept this „Your notes could not be synced“ message, because the database structure has been changed ? There is a reason to keep the updates flowing in. I don’t argue about this - I rather argue that when this is the strategy, update quality needs to be ramped up massively.
pierreparissi 1 Posted October 3 Posted October 3 A company who is creating everyday urgent bugs to fix may not be reliable 😞 We should so all move out from evernote. The same for changing the structure everyday, it would be a massive waste of time.
Level 5 PinkElephant 9,015 Posted October 3 Level 5 Posted October 3 The update frequency has slowed down a bit. They searched for an QA employee - maybe they found someone ? 1
Gavini 0 Posted October 18 Posted October 18 It was my hope that upgrading to the paid version would make the "Helper" updates go away. incredibly annoying bug in Evernote that I need to approve 5 or 6 updates a day. Why is it that none of my other software requires 6 or more approvals a day to download an update? I am on Mac, OS is now and is always fully up to date, personal computer so there is no network or admin and i don't have any unusual settings, i accept what is recommended whenever i am asked. anyone have any recommendations for a similar product that i could switch to? Have been using Evernote for many years but the constant interruptions all day every day got old months ago. There must be something that is similar but that doesnt require dozens of updates a week.
Level 5 PinkElephant 9,015 Posted October 18 Level 5 Posted October 18 This is by no means anything regular. It looks like a failed prior install is trying to restore itself. Purge the existing installation using AppCleaner (!). Restart the Mac, download the latest version. Install, login. Test if anything is back to normal. If not you likely have some sort of „security“ software installed that prevents a full installation. 1
FuzzyWuzzy 0 Posted October 21 Posted October 21 On 10/18/2024 at 2:31 AM, Gavini said: It was my hope that upgrading to the paid version would make the "Helper" updates go away. incredibly annoying bug in Evernote that I need to approve 5 or 6 updates a day. Why is it that none of my other software requires 6 or more approvals a day to download an update? I am on Mac, OS is now and is always fully up to date, personal computer so there is no network or admin and i don't have any unusual settings, i accept what is recommended whenever i am asked. anyone have any recommendations for a similar product that i could switch to? Have been using Evernote for many years but the constant interruptions all day every day got old months ago. There must be something that is similar but that doesnt require dozens of updates a week. Hi, I'm also having the "Helper" updates almost daily, and sometimes multiple times per day on my Mac. After processing the update in the morning, when I open my mac again in the evening, there is sometimes already a new "Helper" update popup waiting for me https://discussion.evernote.com/forums/topic/145013-constantly-need-to-add-helper/#comment-736291 (paid subscription as well) On 10/18/2024 at 1:32 PM, PinkElephant said: This is by no means anything regular. It looks like a failed prior install is trying to restore itself. Purge the existing installation using AppCleaner (!). Restart the Mac, download the latest version. Install, login. Test if anything is back to normal. If not you likely have some sort of „security“ software installed that prevents a full installation. I've followed this advice as well, by using AppCleaner (and also tried with Hazel's App Sweep feature, which is a bit similar I think), but I keep getting the very frequent Helper Updates. On my Windows device, there are also very frequent updates, but here they are less intrusive. I've removed and reinstalled this app now so many times in different ways, but the behaviour persists. I've given up now and I guess I will have to live with it on my Mac, "let it go" and hope that it gets solved in the future (or that the update frequency goes down a bit, ...)
Amadeus3 15 Posted October 25 Posted October 25 On 10/6/2023 at 7:35 PM, Federico Simionato said: I highly discourage anybody against turning off updates. They contain security patches that help keep your data safe against malicious actors. Plus, we have been rolling out performance improvements that have compounded significantly in the last 6 months. I actually have to go back to an older version that worked, because for several weeks now, Evernote has been an absolute catastrophe! LINKS NO LONGER WORK PROPERLY! I created huge index pages into my notes. For some time now, clicking the link either doesn't open anything at all or loads the target page without image files, which only appear as "loading" symbols. When I search for the exact page, typically via the page title, and then click the link in the search list, it loads exactly as it should. So for some reason, using the page link no longer works the same as accessing the page in other ways, which is extremely annoying. What's even worse: since the latest update, EverNote has become almost unusable, as many times, there are incredibly long delays when NOTHING is is being displayed. It can take a minute or more for the interface to become responsive again. I often have the impression that it always tries to access remote information instead of using the locally stored content, so when I'm on a slow internet, it is much worse than it used to be. NONE of this was a problem with version 10.106.4, which I still have on a laptop. I just checked. Works perfectly. It wants to update that version, too, now that I accessed it. Instead, I'll try to get that version back and install it on my main Windows workstation. Please STOP FIXING STUFF THAT WORKS! I'm a software developer and IT consultant. I have no idea how you work. Normally, you should test ALL your changes to make sure that you didn't break anything before a new release. Use a large database (mine contains almost 30'000 notes over about 20 notebooks.
ß-Tester 1 Posted October 25 Posted October 25 On 8/18/2023 at 4:02 PM, PinkElephant said: Ask support. The method I’m aware of is a workaround and requires to modify 2 json files. It’s documented somewhere in the forum. I don’t need it, because I don’t use it. so you provide functionality Evernote should provide? Ridiculous .
ß-Tester 1 Posted October 25 Posted October 25 On 9/10/2023 at 9:40 PM, Tom-2020 said: Please stop posting nonsense - or better yet - read my original post. EVERNOTE, the LATEST VERSION, ON WINDOWS 10 & 11, Auto Updates with no option to postpone and will DISRUPT the application. Meaning when I need to look up ONE OF MY NOTES, if Evernote sees a update, it will just start the update and continues in update mode until it finishes and restarts Evernote. I DO NOT WANT THAT. I'm tired of software apps that think they can do whatever the Frack they want whenever they want - it's my computer, it's my software I paid for, my computer is a tool not a toy and it should work for me, not me waiting for it. So please STFU when you don't know what you're talking about. Like many problems with Evernote, this is just poor design, poor ui, and POOR CUSTOMER SUPPORT. 👍🏼
AlbertR 786 Posted October 25 Posted October 25 2 hours ago, Amadeus3 said: I often have the impression that it always tries to access remote information instead of using the locally stored content Had the same expression especially the last days during EN's sync problems. I tried to work offline but searches for lately updated notes failed. Seems like EN doesn't maintain a local index in offline mode 😞 2 hours ago, Amadeus3 said: NONE of this was a problem with version 10.106.4, ... I'll try to get that version back That's a good idea - in case you have time to run their tests 😉 I've saved installation images for 100.3, 101.3, 101.7, 102.4, 102.4, 103.3, 107.3, 110.3, 111.2 and 26 others from 72.2 to 98.3. If you need one, send me your eMail address via private message. I'll open the download folder for you... 3 hours ago, Amadeus3 said: Please STOP FIXING STUFF THAT WORKS! 👍Added the statement to my favourite cites. <off-topic> @ß-Tester please do not quote such old statements without adding any meaningful content, THX </off-topic>
Level 5 PinkElephant 9,015 Posted October 25 Level 5 Posted October 25 They do maintain an index in local mode. But it’s updated from the server only. Everything not yet processed on the server won’t be passed on to local. And everything happening on local (tagging, editing, adding content etc.) will only show after it has been synced and processed on the cloud server.
DavidFromNowhere 0 Posted October 26 Posted October 26 Well, this has got to the ridiculous stage. I got this notification this morning: Quote Ending Evernote support for macOS Versions < 10.15 At Evernote, we’re committed to providing the best possible experience. To ensure we can continue to deliver top-notch security and performance, Evernote no longer support macOS versions < 10.15, which have not received security updates for more than 3 years. This change went into effect on September 16, 2024. 💥 We encourage anyone using a macOS version below 10.15 to update to the latest available version at the earliest possible moment. You can use this guide from Apple. ❗If you’re not sure whether this new policy applies to you, you can quickly check by following this short guide. If the macOS version currently installed on your device is below 10.15, it’s a legacy version and what follows applies to you. Please read this article carefully to make sure you can continue to enjoy Evernote to the fullest going forward. I'm currently running a macOS <10.15—what will happen to my Evernote experience? ⚠️ If you don’t update your macOS system, you may experience trouble using Evernote: If you continue to use a legacy Mac operating system (and macOS before 10.15) and DO NOT update your Evernote Desktop app, you will no longer receive weekly updates, which include exciting new features, important bug fixes, and impactful performance improvements. If you continue to use a legacy Mac operating system (and macOS before 10.15) and DO update your Evernote Desktop app, you will not be able to use Evernote until you also update your macOS to a version higher than 10.15. This is because versions of Evernote released after September 16 will no longer support legacy macOS. The red highlighted part is a genuine statement from the notification. How can they say explicitly "do not update" when there is no way to stop it updating? (I am using an older version of macOS for good reasons, and accept that it may be less secure than the latest versions. It is also less buggy for critical applications.)
DavidFromNowhere 0 Posted October 30 Posted October 30 I do not know where you got this idea from. I am using 10.111.2. Firstly, there are no initials or picture in the right hand corner, but nevertheless I did get to the settings from the app menu Secondly, there is no section called General. And thirdly, I have been through all the settings and there is nothing about updates at all. People have been complaining about this for years. It is nothing new.
ForestD 1,555 Posted October 30 Posted October 30 On 10/25/2024 at 8:17 PM, DavidFromNowhere said: How can they say explicitly "do not update" when there is no way to stop it updating? That's a good question.
Jon/t 1,753 Posted October 30 Posted October 30 10.59.5 is not supported anymore. Update to the newer version has the entire sync engine and database in the client has changed by then.
ForestD 1,555 Posted October 30 Posted October 30 @Ibrahim Bhatti is just a bot (or person) copying erroneous info from AI into this thread. Reported to mods. 1
mackid1993 1,484 Posted October 30 Posted October 30 On 10/28/2024 at 4:24 AM, Ibrahim Bhatti said: To turn off auto updates in Evernote version 10.59.5, you can follow these steps: 1. Open Evernote and click on your profile picture or initials in the top right corner. 2. Select "Settings" from the dropdown menu. 3. In the General section, look for an option related to updates, like "Automatically update Evernote" or similar. 4. Toggle that option off to disable auto updates. This should allow you to manage when you want to update the app. @gazumped @s2sailor ^^ AI spam 1
Level 5* gazumped 12,224 Posted October 30 Level 5* Posted October 30 Thanks - Post removed, but user not banished... but please don't post AI content here. 1
mackid1993 1,484 Posted October 30 Posted October 30 1 minute ago, gazumped said: Thanks - Post removed, but user not banished... but please don't post AI content here. Dear Gazumped, I wanted to share some thoughts on why AI-generated content on forums tends to receive negative reactions from community members. Forums thrive on authentic human interaction, shared experiences, and genuine dialogue. When AI-generated content appears, it can: Dilute the quality of discussions with generic, templated responses Remove the personal touch that makes forum interactions meaningful Create uncertainty about whether you're engaging with real people Potentially flood spaces with low-effort content that doesn't add value Undermine trust between community members The core issue isn't about the technical quality of AI outputs, but rather about preserving the human connection that makes forums special. People join these spaces to connect with others who share their interests, learn from real experiences, and build relationships. While AI technology has its place, forums work best when participants engage authentically and put genuine effort into their contributions. This builds stronger communities and more meaningful discussions. Best regards, Claude 1
mackid1993 1,484 Posted October 30 Posted October 30 I was cracking a joke fyi @gazumped please don't ban me!
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 5 hours ago, mackid1993 said: please don't ban me! I'll let you off this time, though you were also off-topic for this actual thread... Hmmn... 1
mackid1993 1,484 Posted October 31 Posted October 31 Back to topic, don't turn off auto update. It's a stupid idea thought of by people who don't know how computers work and should probably have their keyboards taken away and would be much safer with pen and paper. 🎤 1
Tom-2020 18 Posted October 31 Author Posted October 31 The Stupid idea is Evernote FORCING an update when it's inconvenient. I've been a network engineer for 20 years - I don't need any rando web dweeb telling me I'm stupid and don't know how computers work. Computers work for ME not me for THEM. Please stay off this thread if you only have bad advice to offer.
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 7 minutes ago, Tom-2020 said: Please stay off this thread if you only have bad advice to offer. <Sigh> Please don't over-react to posts by rando dweebs - that starts arguments and we mods don't like it when people argue. 1
mackid1993 1,484 Posted October 31 Posted October 31 15 minutes ago, Tom-2020 said: The Stupid idea is Evernote FORCING an update when it's inconvenient. I've been a network engineer for 20 years - I don't need any rando web dweeb telling me I'm stupid and don't know how computers work. Computers work for ME not me for THEM. Please stay off this thread if you only have bad advice to offer. Wow. Clearly you aren't a particularly good network engineer if you aren't aware of the importance of security patches, ESPECIALLY when it comes to Chromium. Holy cr*p! I hope wherever you work has cyber insurance, and a good policy at that. Chromium patches at least one or two CVE's a week.
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 11 minutes ago, mackid1993 said: Wow. You're not helping here... the previous poster (I think) was complaining about something which also happens to annoy me - an app saying 'an update is available' and then taking over the device and stopping any work - even restarting the device in the process if necessary. That actually happened to me earlier today - but it wasn't Evernote that did it, and Evernote does not (AFAIK) work that way - all you get is a reminder to follow when ready, or the app will update when next booted up. You also didn't call that poster personally any names - I don't think they were part of this thread until that post. But regardless - can we stick to the issues please and not do the name-calling thing?
Level 5 PinkElephant 9,015 Posted October 31 Level 5 Posted October 31 Oh, updates are inconvenient. Thats probably the worst argument I know when security is concerned. And this from a „network engineer“ with „20 years of experience“. Let me put it mildly: I‘m not impressed. Not by the expertise, not by the experience. Inconvenient ….. tststs 😭
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 I've never seen this message before... - I'm now going to bed; it's late here! 1
mackid1993 1,484 Posted October 31 Posted October 31 Just now, gazumped said: You're not helping here... the previous poster (I think) was complaining about something which also happens to annoy me - an app saying 'an update is available' and then taking over the device and stopping any work - even restarting the device in the process if necessary. That actually happened to me earlier today - but it wasn't Evernote that did it, and Evernote does not (AFAIK) work that way - all you get is a reminder to follow when ready, or the app will update when next booted up. You also didn't call that poster personally any names - I don't think they were part of this thread until that post. But regardless - can we stick to the issues please and not do the name-calling thing? I wasn't referring to him at all. He called me a random web dweeb out of nowhere on an ancient thread and the proceeded to spout dangerous misinformation. Any competent network engineer should be aware of the importance of security updates to endpoint security. Those who aren't are the ones who have fallen behind and are still living in the threat model of the 2010's when we in IT could be more lax with patching, when ransomware and remote code execution and network intrusion wasn't much of a threat. Now in the 2020s this is shutting down government agencies and bankrupting companies. Regarding endpoint security, patching is number 2, educating the problem between the keyboard and the chair is number 1. Your biggest vulnerability is your users. My point is, install your updates, they are there for a reason--- not just bugfixes but critical security fixes and in this cases fixes from upstream Chromium since Evernote uses Electron as well as Node.Js. 1
mackid1993 1,484 Posted October 31 Posted October 31 5 minutes ago, PinkElephant said: Oh, updates are inconvenient. Thats probably the worst argument I know when security is concerned. And this from a „network engineer“ with „20 years of experience“. Let me put it mildly: I‘m not impressed. Not by the expertise, not by the experience. Inconvenient ….. tststs 😭 OMG THANK YOU PINK! I've never seen a competent network engineer avoid patching software out of convenience. It's critical for security. And then he calls me a web dweeb. What an arrogant dinosaur. This pisses me off and hits a nerve as a competent, educated sysadmin.
DavidFromNowhere 0 Posted October 31 Posted October 31 1 hour ago, mackid1993 said: Back to topic, don't turn off auto update. It's a stupid idea thought of by people who don't know how computers work and should probably have their keyboards taken away and would be much safer with pen and paper. 🎤 People who criticise others for wanting to control updates are generally people with limited computing experience who use the software in very limited ways and have never come across bugs in the updates that render it unusable. People who have been in the industry for a while know that you never install an update until other more adventurous (foolish?) people have stuffed themselves with a bad update.
DavidFromNowhere 0 Posted October 31 Posted October 31 1 hour ago, Tom-2020 said: The Stupid idea is Evernote FORCING an update when it's inconvenient. I've been a network engineer for 20 years - I don't need any rando web dweeb telling me I'm stupid and don't know how computers work. Computers work for ME not me for THEM. Please stay off this thread if you only have bad advice to offer. The stupider idea is not allowing users to control updates, then telling them to avoid a problem by turning off updates. This company has lost the plot.
DavidFromNowhere 0 Posted October 31 Posted October 31 24 minutes ago, mackid1993 said: OMG THANK YOU PINK! I've never seen a competent network engineer avoid patching software out of convenience. It's critical for security. And then he calls me a web dweeb. What an arrogant dinosaur. This pisses me off and hits a nerve as a competent, educated sysadmin. You make a lot of assumptions. He did not say he never did updates, just that he did not want them forced on him when he was doing something else more important.
Level 5 PinkElephant 9,015 Posted October 31 Level 5 Posted October 31 Watching at all these Update-Nay-Sayers, I’m quite happy that EN doesn’t give them a chance. In the end there is one cloud server with all of our content, and I wouldn’t like to see it compromised by one of these lazy, irresponsible self declared „admins“. „Let other users find out what I can install“ describes pretty well the lack of professionalism underlying all of it. The lack of understanding is best proven by the argument „no update while he was doing something more important“. WTF ??? We get an update notice, and unless we click it nothing happens. Nothing, so do what’s so important. The update happens all by itself when the app is started the next time. So nobody is kept from doing important things by an update.
mackid1993 1,484 Posted October 31 Posted October 31 God, people who have no clue what they are talking about. It's pretty funny to read. Gotta feel bad for how little some people know.
mackid1993 1,484 Posted October 31 Posted October 31 9 minutes ago, PinkElephant said: I’m quite happy that EN doesn’t give them a chance. EN shouldn't give them a chance, or a choice. Don't like it: this'll never update https://www.amazon.com/Five-Star-Notebook-Subject-73635/dp/B07DPLLXS9/ref=sr_1_5 https://www.amazon.com/BIC-Cristal-Smooth-Ballpoint-24-Count/dp/B06XRGW8KJ/ref=sr_1_4
mackid1993 1,484 Posted October 31 Posted October 31 30 minutes ago, DavidFromNowhere said: You make a lot of assumptions. He did not say he never did updates, just that he did not want them forced on him when he was doing something else more important. Nothing is forced, it simply pops up that an update is ready. You can click to apply it at your convenience. At least know what you are taking about before vomiting words.
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 1 hour ago, gazumped said: I'm now going to bed; it's late here! Sure, leave the dirty work to me. Folks, enough with the snide comments and personal attacks. Both sides have been heard, please move on. 1
Level 5 PinkElephant 9,015 Posted October 31 Level 5 Posted October 31 You win todays price for the most useless posting.
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 8 hours ago, s2sailor said: Sure, leave the dirty work to me. Apologies - I was taking my own advice: walk away from disputes before you do or say something innapropriate. I'm happy to say that after a sleep, some moments of sober reflection and contemplation, and a great deal of coffee, I'm now fully prepared to nuke anyone who offends me. Again. 2
greco_italiano 0 Posted October 31 Posted October 31 9 hours ago, mackid1993 said: Nothing is forced, it simply pops up that an update is ready. You can click to apply it at your convenience. At least know what you are taking about before vomiting words. The problem for me is that it is not just a pop-up that an update exists. Rather, it downloads the entire full installer executable in the background. As I outlined in my earlier post, this puts a large strain on users on metered networks (e.g. airplane wifi, cellphone hotspot, etc). Each update is the same size as the full installer, which clocks in at a whopping 400MB (on Windows at least). I myself have unwittingly blown through my wifi allotment at a paid hotspot more than once because Evernote was downloading an update in the background. If Evernote's update process were such that only a small file were required to update the program (e.g. the way Firefox's updates are), perhaps it would be better but at almost half a gigabyte, the update process of Evernote disregards users that unfortunately do not have unlimited internet. The Evernote user base is global, and given its "cloud" infrastructure, supposed to be used in a context of "being anywhere". As I outlined in my earlier post, there are alternative ways to present the update to the user, e.g. Firefox, which informs you of the update, and lets you download it upon clicking (e.g. you can click when you are back on a wifi network with unlimited data). Also, it seems the workarounds to stop the auto-update seem to also have stopped (e.g. stripping write permissions from the evernote-client-updater folder on Windows doesn't stop the auto-update any longer), so there is no option but to accept the downloading of the updates now...
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 47 minutes ago, greco_italiano said: Rather, it downloads the entire full installer executable in the background. Thank you for a coherent (and polite) explanation of your issue. We are (as you may have gathered) not Evernote - just other users; but the company does listen and will do what it can / where it can to alleviate user problems. If you haven't already reported this to Support please do contact them. It may not be possible to do anything about the process quickly - it's dealing with a lot of users daily. It is (I think) better to raise this with feedback@evernote.com because you'll get a ticket number in their response, and if you can quote that number here I'll flag it for a Forum Admin to see whether we can get it a bit of priority attention. Metered usage may be something they genuinely have not considered...
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 2 hours ago, gazumped said: Apologies - I was taking my own advice: walk away from disputes before you do or say something innapropriate. I'm happy to say that after a sleep, some moments of sober reflection and contemplation, and a great deal of coffee, I'm now fully prepared to nuke anyone who offends me. Again. I was just having some fun. You are entitled to a “little” sleep 😀.
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 4 hours ago, PinkElephant said: You win todays price for the most useless posting. No, you two are tied. These comments don’t help. 2
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 (edited) 57 minutes ago, gazumped said: It is (I think) better to raise this with feedback@evernote.com because you'll get a ticket number in their response I don’t think they’ll get a response from feedback@evernote.com. Did you mean for them to open a ticket instead? I also thought that was a well stated explanation of the problem. We tend to take for granted basically unlimited internet. Edit - ok I see in another thread you mention that a ticket number will be provided from feedback@evernote.com. Is that new? I’ve never received one in the past. I’ve sent many, but none recently. Edited October 31 by s2sailor
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 48 minutes ago, s2sailor said: Is that new? Dunno if I'm special (no comments please...) but I've always had this response to feedbacks - -just tried it again with the email address and got an instant reply. Either I am special, or folks need to check their spam filters...
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 4 minutes ago, gazumped said: I've always had this response to feedbacks Thanks. Yes, I’ve received responses, but no ticket numbers. Do you get a ticket number? That was the piece I was commenting on.
Level 5* gazumped 12,224 Posted October 31 Level 5* Posted October 31 Ah - the email comes up like this: - the reference number is different each time. 1
Level 5* s2sailor 2,508 Posted October 31 Level 5* Posted October 31 1 hour ago, gazumped said: Ah - the email comes up like this: - the reference number is different each time. Thanks. I’ve never noticed before. 1
groovyKimo 1 Posted November 8 Posted November 8 Hey All Me too was searching for an option to disable instant auto update. What a thread! Like someone else posted, I'd prefer EN to behave like Firefox. I'm pretty computer savy so I like frequent security and fixing updates, there's no question software needs to be up to date! Usually I like to test early bird and beta stuff. But: I use EN as a productivity tool which keeps professional. personal and creative things of my live I don't wanna gamble with. The irregular high frequency updates does not make me feel more save, but more like on the development branch. Having one update every Friday (or every second/fourth Friday) would feel much more trustworthy and professional to me, aside from security fixes. In terms of possibilities, the more updates, the less tested they are (because testing is expensive), and the more chances there are for something to go wrong (probability calculation). Thinking of hacked third party libraries too. Example: If there is an update for my backup software, I wait one week or so, google the update and if theres nothing, I do the update. To many times I ended in hours of unnessessary troubleshooting because I could not wait. Or ctrl+c written text in a browser window before hitting "submit", because ..., just in case. I'm sure I'm not the only one! I wouldn't mind a pinning BIG red button saying "Please click to update/download/whatever" over EN restarts or PC reboots. But please let me choose when to run the update, and when to download, if we are out in the wild on low and/or expensive bandwidth. Ever been in a mountain cabin on a slow hotspot and that damn update ... couldn't been stopped? I'm sure I'm not the only one! But yes, this is finally a design question. If it's made for always online high bandwidth corporate networks and urban private users, then only my "developement branch feel complaint" is left. Maybe younger people feel this different, like high frequency equals "we're busy on it", I don't know. But I think probability calculation tells other wise. The more you run, the more you stumble -- easy as that. My five cents. Maybe it gets read, one does never know. Have a nice day!
Level 5 PinkElephant 9,015 Posted November 8 Level 5 Posted November 8 The comparison is wrong - other apps like firefox don't run their own database on the client, that must match the database version on the server. The update pressure is mainly a necessity to keep server and clients in step with each other. You notice when you have a device resting for some weeks (like my backup Intel MacBook Pro), and then reactivate it and get the update message: It will spend considerable time "updating the database", until it is ready to take any user input.
groovyKimo 1 Posted November 8 Posted November 8 57 minutes ago, PinkElephant said: The comparison is wrong - other apps like firefox don't run their own database on the client, that must match the database version on the server. The update pressure is mainly a necessity to keep server and clients in step with each other. You notice when you have a device resting for some weeks (like my backup Intel MacBook Pro), and then reactivate it and get the update message: It will spend considerable time "updating the database", until it is ready to take any user input. Yes, I see the point and I've seen this behaviour on my old Laptop too. Personally I wouldn't mind a few forced updates. They could be announced inapp like "Next Friday we force a critical update to the database for all users to make it compatible for new features." I'm only a hobby programmer ... so I don't really know but have big respect for engineers doing those big projects. On the other hand, I wrote my points ...
scorpio_2013 2 Posted November 10 Posted November 10 Am so sick of these constant update pop ups / delays every other day when I just want to open Evernote to locate something. Are there no adults working at Bending Spoons who can manage updates on a monthly release cadence? Or is it just a bunch of unsupervised needy adolescents there now who just want to show off what've they've done every day? 1
Jon/t 1,753 Posted November 10 Posted November 10 21 minutes ago, scorpio_2013 said: Am so sick of these constant update pop ups / delays every other day when I just want to open Evernote to locate something. Are there no adults working at Bending Spoons who can manage updates on a monthly release cadence? Or is it just a bunch of unsupervised needy adolescents there now who just want to show off what've they've done every day? Don't be rude and insulting. In-app updates arrive every 5 - 7 days by way of a small notification in the sidebar. No pop ups. You don't have to do anything at all, just carry on with your work and the next time you restart Evernote it will update.
Level 5 PinkElephant 9,015 Posted November 10 Level 5 Posted November 10 2 hours ago, scorpio_2013 said: Am so sick of these constant update pop ups / delays every other day when I just want to open Evernote to locate something. I doubt you are a user at all. Because what you describe is positively not how updates happen in EN. This is a description of updating that is more than one year outdated.
Jon/t 1,753 Posted November 10 Posted November 10 22 minutes ago, Doministry said: So how to turn the auto updates off?? Can't. It's how they do it and can't see that changing.
Doministry 87 Posted November 10 Posted November 10 6 minutes ago, Jon/t said: Can't. It's how they do it and can't see that changing. Another Evernote team idiocy
Level 5* gazumped 12,224 Posted November 10 Level 5* Posted November 10 Just for the record I updated today - booted up and... ...Whilst it was an incredible effort to click the button and I had to wait several seconds for the window to reappear, I think I'll manage to survive... 2
Level 5* s2sailor 2,508 Posted November 11 Level 5* Posted November 11 11 hours ago, Doministry said: Another Evernote team idiocy Sure, insults always help ... As another reminder, we are only other users here. Feel free to fire away at feedback@evernote.com if you want Evernote to see your complaints. 1
mackid1993 1,484 Posted November 11 Posted November 11 11 hours ago, Doministry said: Another Evernote team idiocy Yeah, those guys at Evernote must be braindead vegetables all intubated on feeding tubes to issue so many updates to their software! 😂 1
Amadeus3 15 Posted November 11 Posted November 11 7 hours ago, Jon/t said: Can't. It's how they do it and can't see that changing. Of course you can - I did and now I have a fairly stable version without all the chaos created by the subsequent updates! Find boron-config-template.json in %LocalAppData%\Programs\Evernote\resources\static Change forceUpdateOnStartup to "false"
Jon/t 1,753 Posted November 11 Posted November 11 3 hours ago, Amadeus3 said: Of course you can - I did and now I have a fairly stable version without all the chaos created by the subsequent updates! Find boron-config-template.json in %LocalAppData%\Programs\Evernote\resources\static Change forceUpdateOnStartup to "false" Absolutely not recommended. The last but one update came with a lot of client database updates so a lot of core stuff is going on. Also latest supported version is 10.101.4 for desktop and mobile so if you're older than that things may not work. And, just update! Its hardly brain surgery! 1
Amadeus3 15 Posted November 11 Posted November 11 14 minutes ago, Jon/t said: Absolutely not recommended. The last but one update came with a lot of client database updates so a lot of core stuff is going on. Also latest supported version is 10.101.4 for desktop and mobile so if you're older than that things may not work. And, just update! Its hardly brain surgery! "Not recommended"? I was FORCED to go back because EVERYTHING WAS GETTING WORSE, in the updated versions! On the 5th I could no longer use it at all. It took me a minute or more to locate notes by any search method. It should be in the sub-1-second range! Links didn't work, either. In short, I went back to a version that is not perfect, but which works! And I'm NOT going to update until I'm 100% sure that the new version fixed all the bugs. So yes, when the updates eff up your system, blocking them is most definitely recommended!
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