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White blank screen


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On 7/20/2023 at 4:08 PM, Erica Johnson said:

For the past 2 days when I log into Evernote, all that comes up is a white blank screen. I wish I could contact someone from tech support. Does anyone know how I can fix this???

I am experiencing the same issue.  What do we need to do?  My device is Samsung S21.  My version of Evernote is 10.52.1

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  • Evernote Expert

This has been discussed in multiple threads.

There is some evidence that the issue is connected to the Android Passcode option in the app.

Uninstall and reinstall. Immediately disable the Passcode setting.

Leave the Passcode disabled until the issue is resolved in a future release.

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On 7/21/2023 at 3:15 AM, gazumped said:

I have an Evernote account. But when I enter my passcode, the next screen is blank and stops.  How can I fix this?

Re Support - subscribers can raise support queries here - https://help.

evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (but it's usually easier to use the Support option in the mobile client). 

 

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