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Image corrupted and not rendering possibly to due to a bad redirection logic

Alex Zhao


Hi there, 
I just want to ask about this error that I am having with my school notebook. When rendering an image, it will not load and has this exclamation mark next to it.image.png.8bec8b78a8654fad45b0f52c00754b23.png

This error occurs across all platforms including web and desktop clients. It is also not a individual issue as my classmates have the same problem of corrupted images. 

Other than the images, all the text and document work just fine which made me think that there was a rendering issue. However, when I digged into the dev tools on the web client, I found several bad requests to https://www.evernote.com/Login.action?targetUrl=%2Fshard%2Fs343%2Fshare%2F1a7d3-s343%2Fres%2F48462f84-1348-41f5-8f64-9710bd10fc9c


I tried access this URI manually with all the session cookies and request headers but Chrome would give the error ERR_TOO_MANY_REDIRECTS. In my opinion, this error may be due to the bad redirection logic on the backend providing "login.action" which results in an infinite redirection. Checking my other notebooks show that this issue is specific to this one particular notebook which imply that there could be some naming or property errors local to this notebook.

This error is severely affecting our class's experience with Evernote so any help from the team will be much appreciated.

Thanks in advance.

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