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Notes consistently erasing updates after last couple updates...?!


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I'm writing this in the heat of absolute frustration after the issue has just taken place yet again, so I apologize for the charged language - but since a couple updates ago (Evernote desktop version for macOS 13.4.1), I have experienced making sometimes formative changes to a note that then get erased a few minutes later with no trace. Entire phone calls, sessions, or planning meeting notes lost multiple times over the past few weeks. The "restore older version" note history feature shows none of the newer changes. No internet problems, computer issues, or other traceable or discernible reasons for this. It has been absolutely infuriating and has completely compromised my faith that Evernote can be my be-all, end-all note-taking app that it has been for me for years.

Has anyone else experienced the same, and are there any EN folks who want to comment on this frightening development?!

 

Thank you,

-LS

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22 hours ago, Lauren Schwaar said:

I'm writing this in the heat of absolute frustration after the issue has just taken place yet again, so I apologize for the charged language - but since a couple updates ago (Evernote desktop version for macOS 13.4.1), I have experienced making sometimes formative changes to a note that then get erased a few minutes later with no trace. Entire phone calls, sessions, or planning meeting notes lost multiple times over the past few weeks. The "restore older version" note history feature shows none of the newer changes. No internet problems, computer issues, or other traceable or discernible reasons for this. It has been absolutely infuriating and has completely compromised my faith that Evernote can be my be-all, end-all note-taking app that it has been for me for years.

Has anyone else experienced the same, and are there any EN folks who want to comment on this frightening development?!

Yes - I experienced a similar issue a few weeks ago. I had spent a couple of hours curating and adding info to a note for the updates to just have disappeared. I suspect it had something to do with a bug and with the note being open in a new window. Couldn't restore from note history, I just had to manually re-add the information. 

I've recently seen a lot of similar syncing and data loss complaints in this forum and on Reddit. Some have it worse. Some have it better. I've seen it mentioned that Evernote is focusing most of their efforts on fixing these syncing issues.

Thankfully, no missing data for me since then -- that I know of anyway. (I had also completely uninstalled and removed all Evernote data from my Mac and reinstalled. Not sure if that helped the issue or not.)

Evernote made the biggest change in their history to syncing a few months ago and ever since then there have been some issues with it.

I've also had issues updating task due dates on the Mac desktop app (even after the reinstall). I've taken to using the web app more to work with tasks for now until things hopefully get sorted out.

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