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Two steps security activation SMS does not exists


Go to solution Solved by Izzat Sabbagh,

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Hi,

Ima trying to activate two-step security for my account. I receive the email for validation, but once I introduce the phone number, the sms message is not being sent ever. 

Is there any know issue regarding this SMS sending for  two-step activation?

Thanks in advance,

Regards,

Izzat

 

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Hi,

Thank you for your help, 

I just trying to enable the two step verification method. Is the initial text message in order to enable it. After that I will see if SMS or an authenticator app. But the problem is that I can't even enable it because I do not receive that initial code. 

I am using a spanish phone, so I select the spanish country code +34 and introduce my phone number. Evernote says that the code was sent, but it never arrived.

I checked that I can receive SMS or text messages from other senders, so my phone has enabled the SMS sending and receiving.

I have also read that there was an issue with the SMS sending in 2020...but I can't find what is the solution for the issue..What I can do to receive the SMS code?

Thank you in advance,
Regards,

Izzat

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  • Level 5

You could try 0034 instead of +34.

About the method: You can use SMS only if on a Free account. On a subscription, you can either use 2FA or Authenticator. It's quite a while since I activated mine  - but I think the Authenticator should work even without setting up SMS first.

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  • Solution

Hi PinkElephant,

I've just tried to follow your advice, and when it was the turn of the phone validation step...suddenly now appeared to me the Google Authenticator step instead of the phone one. So I followed instructions and now I've got my two step verification enabled.

Thank you so much for your help!!!

Regards, 

Izzat

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