Jump to content

Recommended Posts

Attempting to contact Support leads to repeated login attempts with the site saying "You have logged out of Evernote." Emailing support@evernote.com bounces. How do you contact support. The status page says you are up but if your support page is down that seems like a major issue

Please note, this error has been in effect for over a week now.

Link to comment
  • Level 5

If you have a mobile client, use the support option in the app settings. It has a direct channel to the support system.

That you are logged out on the website has likely local reasons. I have issued several tickets in the last days. Try another browser, or delete the browser cache.

Link to comment
  • Level 5

As told: You insist it must be a problem of somebody else, when it is for sure a problem you have created yourself, likely without knowing how.

Any ad blocker ?

Any security software ?

Have you erased the browsers cache and website data ?

Have you tried a different browser ?

Firewall active, either on your Mac or the network ?

Usually the inability to log in is either a problem with your browser, interfering software etc. or on your local network. I have logged into support pages several times during the last days, and never had any problem doing so. We sometimes see this reports here in the forum, usually solved (if feedback is posted) by exactly the measures I have told you to use.

Or you use the mobile client (again, as already posted) that is bypassing the website.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...