Serious new bugs in recent versions (as of 10.57.6): losing text, losing tasks

[Ben Kovitz 2]

I'm now on version 10.57.6-mac-ddl-public (4112) of Evernote. I've noticed in the past few updates that there have been serious bugs: text gets deleted shortly after I enter it, and entire tasks get deleted shortly after I enter them. These appear to result from a bug in the syncing code: the version on the server from several minutes ago overwrites the updates that I made a minute or two ago. There are numerous small bugs, too, like the Save button being nonresponsive when I edit a task.

These bugs mean that I cannot manage my work and tasks on Evernote. As much as I would like to continue using Evernote, these bugs ruin the application for me. Is there any info about Evernote being aware of them and fixing them with the highest priority? Or could I switch to a previous version, before these bugs were added?

Is there a recommended place to report these bugs?
 

[Sjors G 0]

Hi @Ben Kovitz I am probably experiencing exactly the same issue and I created a support ticket two days ago. I guess you can do the same. I really hope this will be resolved soon.

[gazumped 9,819]

Just for the record - subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and all users here - https://twitter.com/evernotehelps (or via the feedback option where it is available). 

It's always good to raise support tickets - it gives the company feedback on what isn't working,  provides direct contact with lots of users with personal experience of the issues,  and potential access to activity logs if more in depth investigation is required.  Getting involved helps get stuff fixed quicker.

 

[Ben Kovitz 2]

On 5/26/2023 at 6:11 AM, gazumped said:

…subscribers can raise support queries here - https://help.evernote.com/hc/requests/new

 

Thanks, gazumped! I just entered a support ticket at the URL that you gave me. I hope they fix this soon!