DaveM 7 Posted May 12, 2023 Share Posted May 12, 2023 I tried today to add files from Google Drive using the Insert->Google Drive menu option, but all I got was an empty popup window (presumably, that's where the contents of my Google Drive would be displayed) that closed after a few seconds. I saw a thread in the General Discussions section about this same thing reported by @DaJoLo over a year ago, and that he'd submitted a support ticket (#3504748), but there was no indication of any resolution. Does anyone know how this played out, or if the issue was ever resolved? This is the first time I've ever tried to use this feature; it would be really handy if it worked. Any thoughts are appreciated. P.S. BTW, I'm using a Windows 10 laptop and version 10.56.9 of the desktop app. Link to comment
Level 5* gazumped 12,057 Posted May 12, 2023 Level 5* Share Posted May 12, 2023 Hi. Are you logged into Google Drive? My WIndows 11 / EN 10.56.9 setup adds files seamlessly with options to view the link as text (ie a conventional blue link) or "title" (the box icon). Link to comment
DaveM 7 Posted May 12, 2023 Author Share Posted May 12, 2023 Yes, definitely logged in. I even disconnected and reconnected thru Settings->Connected Apps to be certain of a fresh connection. Then I turned off my VPN and rebooted my laptop. All to no avail. Link to comment
Level 5* gazumped 12,057 Posted May 12, 2023 Level 5* Share Posted May 12, 2023 3 hours ago, DaveM said: Yes, definitely logged in. Standard Windows techie fixes then, I think - sign out of Evernote & back in; if that don't fix it, sign out of windows, power off and start over. Link to comment
DaveM 7 Posted May 12, 2023 Author Share Posted May 12, 2023 Tried it all. Still no love. 😭 Link to comment
Evernote Expert agsteele 3,059 Posted May 12, 2023 Evernote Expert Share Posted May 12, 2023 Just found time to check and the Google Drive stuff works well for me. I wonder if you've tried a full uninstall using the Revo Uninstaller for Windows. I suspect that you probably have from a contribution you made in a different thread but just in case... Link to comment
DaveM 7 Posted May 12, 2023 Author Share Posted May 12, 2023 Yes, I have, @agsteele. That was done just a few days ago in conjunction with attempts to fix the sync problems. Link to comment
DaveM 7 Posted May 12, 2023 Author Share Posted May 12, 2023 FWIW, this feature works when using the Android mobile app on my phone. Also works perfectly using the Web client. Just the desktop app giving me problems. Link to comment
Level 5* gazumped 12,057 Posted May 12, 2023 Level 5* Share Posted May 12, 2023 Hmmn. What's your laptop make/ model? Any memory or SSD additions? Link to comment
DaveM 7 Posted May 13, 2023 Author Share Posted May 13, 2023 I have a Samsung Galaxy Book Pro 360 running an up-to-date version of Windows 10 Home. It came configured with 16GB of RAM and a 1TB SSD. No DIY additions have been made. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now