Old PDF not showing in the note

[zia_khurshid 0]

Hi there,

I had a very important PDF that I had kept as a note in 2017. Since then, I didn't revisit the note since now (after 6 years). Now the PDF is not visible, and the note is totally blank but the thumbnail of the PDF is still there just like any attached image. I don't know why it is happening but the document is very important to me. Please tell me a solution to retrieve the PDF. Same thing is happening for mobile and desktop.

[agsteele 1,838]

We saw this or a similar issue some time back. The work around was to export the note to an ENEX file. Then reimport the ENEX into Evernote. If the imported note is good then delete the broken version.

Alternatively you can access the note history available to subscribers and recover an earlier note version with the PDF.