Business account evernote problem with synchronisation and upload

[WOUTERDEVLOO 0]

 

since April 14, we can no longer upload or synchronize documents; contacted help several times but no solution; we have 88000 notes which is much lower than the maximum; so that's not the problem

[agsteele 2,946]

You say, Business account. If you mean what is now called a Teams account then you should have a dedicated help contact and they are normally pretty good.

If you mean you a regular account which you use for business then you should try again:

https://help.evernote.com/hc/en-us/requests/new

[WOUTERDEVLOO 0]

yes i had a chat meeting... but 10 days later no solutions....

 

[WOUTERDEVLOO 0]

you are evernote expert?

[agsteele 2,946]

6 hours ago, WOUTERDEVLOO said:

you are evernote expert?

The easy answer is yes but I am not staff.  THis feels like you need staff help and that is via the options mentioned.

Also, my experience with Evernote Teams is very limited.