Jump to content


Go to solution Solved by PinkElephant,

Recommended Posts



1. (私の名前)'s iPhone (iPhone) この端末
2. iPhone (iPhone) 1時間前にアクセス
3. (私の名前)のMacBook Air 1時間前にアクセス




Link to comment
  • Level 5
  • Solution

You can, but the Free account limits the possibilities.

There is a maximum of 2 unsyncs per 30 days. When used, no more unsyncs are possible for 30 days. This can effectively lead to a lockout. If you already tried to unsync, it can be the allowed unsyncs are already used up for 30 days.

It seems the iPhone is counted twice. The best procedure would be:

  1. Open the app on the iPhone. Log out of your account.
  2. Open the app on the Mac. Go to settings, Tab devices. Click on Profile. This takes you to the accounts devices page on the web.
  3. Now unsync the 2 iPhones. Only the Mac should be left.
  4. Close the web page, close the Mac client.
  5. Open Evernote on the iPhone again, log in.

If this doesn't work, you have 2 options:

  • Contact support, use the ticket type "Account". It is available for Free users as well.
  • Subscribe to Personal for a month. This will lift the device restriction, allowing to sort out everything. Make sure you are back to 2 devices only before the subscription ends.
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...