The app does not load anymore on my iphone

[geoffroy dumesnil 0]

Hi community

Does anybody know how to fix this:

I try to log in on my iphone, it says the following

Then, I fill in the log-in & password infos and I got this:

Finally, I try to touch the screen to make something happen and the screen goes full black

Any ideas on how to fix this?

I already tried:

- revoke access of the device from evernote web

- delete the app and install again

- change password

Help  

Thanks a lot

Jeff

[PinkElephant 8,777]

My conclusions:

You are on a Free account.

You tried to use EN on more devices than allowed (which is 2).

I am afraid you already used up the allowed number of unsyncs per 30 days, which is as well 2 unsyncs.

https://help.evernote.com/hc/en-us/articles/218558068-Understanding-the-device-limit

Do you still have one working device ? Or are they all locked already ?

[geoffroy dumesnil 0]

Thanks a lot for your help

I can still use EN on desktop and web

I tried to revoke access on 1 device to keep-up to max 2 devices (allowed on the free account) but I still have the same problem

Any new idea ? 

[agsteele 3,059]

Desktop and web makes two devices. That will block the third device, in this case your iPhone.

[geoffroy dumesnil 0]

I also revoked all access to only 1 and it still don’t work