Windows 10 app: Tasks are not working

[pmreaves 1]

When I open the Tasks tab, this is what I get:

It never opens. I've done everything I know to do: log out/log in, remove Evernote data, uninstall/reinstall. Nothing helps. Amyone have any ideas about how to fix this? Evernote does not allow direct contact for tech support.

Maybe I'm about to dicontinue my association with Evernote after about 12 years.

 

 

[gazumped 12,631]

If you're not allowed to contact Support,  i assume you're not a subscriber.  It's hard to imagine that threatening to end a one-way relationship will worry them too much. 

Tasks,  as it happens,  are only marginally available to Free users - see this overview for more.  https://help.evernote.com/hc/en-us/articles/1500003792141

[agsteele 3,134]

A subscription is required to access tasks from the central Tasks view

[pmreaves 1]

Thanks for the replies but I am a premium subscriber and have been since 3 February 2012.

My question remains unanswered.

[pmreaves 1]

And gazumped, your reply was unwarranted

[gazumped 12,631]

Just now, pmreaves said:

My question remains unanswered.

OK - why are you unable to contact Support?  We are (in case you hadn't realised) all other users here,  hence my wry reaction to your apparent intent to withdraw your business from what appeared to be a free account.  We can't tell you how to fix the tasks feature,  other than by suggesting the usual measures - log out and back in / restart your device / uninstall and reinstall the app. 

[Kimberly Purcell 342]

The full features of TASKS are available on Personal and Professional (and Teams) so you might want to check in with Support for details about the Premium plan. Since it's not sold any longer, they may have not included everything in Premium. I can't say for sure but would like to know. 

[pmreaves 1]

Thanks agsteele. Tasks work fine on the web but I can't get them to work in the PC App. I was wondering if there was something that may be misconfigured in my instance and if there was something specific for which I could look.

[pmreaves 1]

Kimberly Purcell, I had not thought of that angle. It works just fine on the web.

[pmreaves 1]

My subscription is listed as Premium in this forum but it is Professional.

[Kimberly Purcell 342]

3 minutes ago, pmreaves said:

My subscription is listed as Premium in this forum but it is Professional.

Okay cool...you posted that it was premium. 

[pmreaves 1]

Yeah, it still shows premium here in the forum.

 

 

[Dave-in-Decatur 4,252]

1 hour ago, pmreaves said:

Evernote does not allow direct contact for tech support.

Back to this: since you do have a paid subscription, https://help.evernote.com/hc/en-us/requests/new should work.

[pmreaves 1]

Dave-in-Decatur, that is perfect. I truly appreciate it!

[bmcl26 606]

2 hours ago, pmreaves said:

Yeah, it still shows premium here in the forum.

 

 

Mine is the same. I am on Professional Plan, but it still shows Premium in Forum.

[Kimberly Purcell 342]

29 minutes ago, bmcl26 said:

Mine is the same. I am on Professional Plan, but it still shows Premium in Forum.

Mine does also.