I have a Personal Evernote account for which I pay 78$ a year. When I try to access the support center by logging in, it instead logs me out of my instance of Evernote. I can see in the browser URL that an old email that I used with Evernote briefly flashes, so there is some disconnect between my current email address and whatever the backend is using despite my filling out the email and password on the support login page. I have cleared my cookies, used an incognito browser window, and used a completely different internet browser, but I can not access support. To add insult to injury, I have also tried to contact anyone at Evernote using all the contact us forms, and have never heard back. This is one of the most frustrating experiences I have had with a digital service.
Idea
cmt2023 0
I have a Personal Evernote account for which I pay 78$ a year. When I try to access the support center by logging in, it instead logs me out of my instance of Evernote. I can see in the browser URL that an old email that I used with Evernote briefly flashes, so there is some disconnect between my current email address and whatever the backend is using despite my filling out the email and password on the support login page. I have cleared my cookies, used an incognito browser window, and used a completely different internet browser, but I can not access support. To add insult to injury, I have also tried to contact anyone at Evernote using all the contact us forms, and have never heard back. This is one of the most frustrating experiences I have had with a digital service.
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