MarieCab 0 Posted February 7, 2023 Share Posted February 7, 2023 This is New since mid-Jan 2023. EverNote Windows Currently Has a PopUp Window on Home Screen That is Blocking Access to Home Screen. I cannot access the Home Screen. The PopUP seems to be advertising new features: Find Your Notes Fast - Capture Ideas Quickly - Plan Your Day. I have never experienced this. EverNote on my Android Mobile is fine. The Windows PopUp has no way to exit. Many thanks for your help. This issues is making EverNot unusable for me, since the Mobile to Desktop sync is so important. Link to comment
Evernote Expert agsteele 3,059 Posted February 7, 2023 Evernote Expert Share Posted February 7, 2023 I'd recommend you uninstall the application using Revo Uninstaller to get a clean start. Then reinstall. Link to comment
MarieCab 0 Posted February 8, 2023 Author Share Posted February 8, 2023 Many thanks for your reply. If I uninstall EverNote, will I loose my notes? Many thanks Link to comment
Level 5 PinkElephant 8,777 Posted February 8, 2023 Level 5 Share Posted February 8, 2023 Your notes are stored on the server. They will download from there after you reinstall. Link to comment
MarieCab 0 Posted February 12, 2023 Author Share Posted February 12, 2023 Is it possible that the problem may be caused because I am still using Windows 10? I just want to make sure that I don't Uninstall and Reinstall if I don't have to. Link to comment
Level 5 PinkElephant 8,777 Posted February 12, 2023 Level 5 Share Posted February 12, 2023 Usually the advertising popup have a "Close" cross top right. It may have low visibility, because if it would jump into your face, people would start closing this nagging, and the naggers would be disappointed. So they probably made it dark grey on light black. If you don't find the "X", accept the offer, then break it off on the next page. If you think you can't do the one and the other, post a screenshot here. Link to comment
MarieCab 0 Posted March 7, 2023 Author Share Posted March 7, 2023 It is not an advertising issue. It's an Evernote PopUP showing new features. There is not the usual "X" to close the window. Link to comment
Level 5 PinkElephant 8,777 Posted March 7, 2023 Level 5 Share Posted March 7, 2023 A screenshot would help to understand what you see. Link to comment
MarieCab 0 Posted March 7, 2023 Author Share Posted March 7, 2023 I've uploaded a screenshot to better explain the issue. Link to comment
Evernote Expert agsteele 3,059 Posted March 7, 2023 Evernote Expert Share Posted March 7, 2023 This looks like Evernote Web rather than the Windows app. The advice previously given may not apply Link to comment
Level 5 PinkElephant 8,777 Posted March 7, 2023 Level 5 Share Posted March 7, 2023 The X to close that window is there, in the top part of the popup window. You just don’t see it, because it is above of the displayed area. The resolution is very low for a modern computer / screen. It may be that the popup window can’t be moved by the scroll bars or other means. Choose a higher resolution of the screen, or a different zoom factor, and you will see it, and use it to close the popup. @agsteele and yes, it obviously is the web client, used by somebody who believes that closing tabs can be done by his heirs, you know, then, when the owner has no more use of them (I will never understand what bookmarks or web clips are made for). Link to comment
MarieCab 0 Posted March 8, 2023 Author Share Posted March 8, 2023 I have my display resolution set to 150%, which is windows recommended. It feels like Evernote had a rendering issue on the popup. I have not had this issue before. I changed the resolution as you suggested and I was able to close the popup window and start using Evernote Desktop again. Thank you for your resolution. Link to comment
Boot17 1,536 Posted March 8, 2023 Share Posted March 8, 2023 1 hour ago, PinkElephant said: and yes, it obviously is the web client, used by somebody who believes that closing tabs can be done by his heirs, you know, then, when the owner has no more use of them (I will never understand what bookmarks or web clips are made for). Funny, but those aren't browser tabs in the screenshot, they are bookmarks. 2 Link to comment
Level 5 PinkElephant 8,777 Posted March 8, 2023 Level 5 Share Posted March 8, 2023 Ooops ... Link to comment
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