Cronofy problems

[Dave-in-Decatur 4,014]

This is not a problem with Evernote, I think, but with Cronofy, a service that integrates online services, including connecting Evernote and other services to calendars, including Google. I know a few other people here use this service, so before I contact Cronofy support, I just want to see whether they are experiencing this problem as well.

The advantage of Cronofy's calendar connector is that it is two-way. When I set a reminder in Evernote, it is shared with Cronofy, which creates a Google Calendar event for it with an alarm at the same time as the Evernote reminder. In Google Calendar, I can then change the date and/or time of the event, and this is synced through Cronofy back to Evernote, changing the reminder in the note. Lately, however, it's only been going one way: I can create and change reminders in Evernote and they sync through Cronofy to Google Calendar;  but if I change the event date or time in Google it does not change the reminder in Evernote. This results in missed reminders and general confusion.

So: any other Cronofy users seeing this? Again, I believe it is an issue with Cronofy, not Evernote, and the solution will lie there. I'm just gathering data. (And yes, I know I can connect Evernote directly to Google Calendar with my paid subscription, but my understanding is that I have to first create a Google event and create the Evernote note from there; it doesn't work with Evernote reminders, again leading to multiple reminders.)

[Dave-in-Decatur 4,014]

For the record (if anyone ever looks at this record!), Cronofy's support very promptly responded and advised me to simply restart the connection at https://evernote.cronofy.com/. I did so and it is working perfectly, and very speedily, again. In the meantime, I tried out the direct connection from Evernote to Google Calendar, and will probably use it for some purposes and Cronofy for others.

[Dietmar Hoffmann 0]

On 2/9/2023 at 7:31 PM, Dave-in-Decatur said:

For the record (if anyone ever looks at this record!), Cronofy's support very promptly responded and advised me to simply restart the connection at https://evernote.cronofy.com/. I did so and it is working perfectly, and very speedily, again. In the meantime, I tried out the direct connection from Evernote to Google Calendar, and will probably use it for some purposes and Cronofy for others.

But how I can make this restart?

[gazumped 12,217]

2 hours ago, Dietmar Hoffmann said:

But how I can make this restart?

Hi.  If you have an issue with Cronofy,  you're in the wrong place...  I'd imagine the previous response simply refers to recreating an existing link to 'restart' it.