bmh2330 0 Posted January 30, 2023 Share Posted January 30, 2023 I have a paid account with Evernote but as of this morning I can't log in with Apple ID. I followed the recommended workaround of requesting a password reset. I followed the steps for that process and, instead of creating a new password for my account, it created a brand new account. I use this account to organize my work and have now been without my notes, links, etc for several hours. To make matters worse the system is telling me that I need to upgrade my account to get access to the support ticketing system that I already paid for!!! This is infuriating... Link to comment
Level 5 PinkElephant 8,077 Posted January 30, 2023 Level 5 Share Posted January 30, 2023 All „Logging in with …“ creates additional dependencies. If it doesn’t work, use the login by username & password. There was no need to request a reset. And when you did, you likely misspelled your user name, and THIS led you to a new account. Searching the EN help database turns up this help document with all necessary advise and links: https://help.evernote.com/hc/en-us/articles/208313998 If you still have a problem, this is support as a guest: https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=254668&guest=true&guest=true Link to comment
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