Smokeyham 0 Posted January 28, 2023 Share Posted January 28, 2023 Hello, I am trying to access the security area of my account. When I attempt to do so it requests that I type in my password, but there is no box to type that in. It has a link to "continue with Google" but no place to put in the password. I am using a paid version. Thanks. Link to comment
Level 5* gazumped 11,652 Posted January 30, 2023 Level 5* Share Posted January 30, 2023 Hi. Did you try the 'continue' option? If you don't supply the right credentials that might revert to a user name and password option. Otherwise you'll need to contact Support (who are not us - we're mostly other users). Link to comment
Level 5 PinkElephant 8,072 Posted January 30, 2023 Level 5 Share Posted January 30, 2023 So continue with Google, or disable the Login with Google option. Link to comment
jkl6 0 Posted January 30, 2023 Share Posted January 30, 2023 7 hours ago, PinkElephant said: So continue with Google, or disable the Login with Google option. how do you disable login with google option? I've seen you would go to connected services, but when I try to do that I end up at the google page like above Link to comment
jkl6 0 Posted January 30, 2023 Share Posted January 30, 2023 7 hours ago, gazumped said: Hi. Did you try the 'continue' option? If you don't supply the right credentials that might revert to a user name and password option. Otherwise you'll need to contact Support (who are not us - we're mostly other users). There is not a way to connect to support for this issue/? Link to comment
Level 5 PinkElephant 8,072 Posted January 30, 2023 Level 5 Share Posted January 30, 2023 Just look things up in the EN help database - they invest a lot of effort there, including little videos for the generation TikTok … https://help.evernote.com/hc/en-us/articles/230436427 You find the relevant information at the end of the help text. Link to comment
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