Maureen Cohen 0 Posted January 20, 2023 Share Posted January 20, 2023 any one else having this issue? I can no longer cut and paste images into notes in the desktop version Link to comment
Mike P 2,966 Posted January 21, 2023 Share Posted January 21, 2023 11 hours ago, Maureen Cohen said: I can no longer cut and paste images into notes in the desktop version Where are you trying to copy from? I just successfully copied and pasted images from Chrome, Word and the Windows file system into a note. The general tragectory of image handling in Windows has been positive (but excrutiatingly slow) so I would check you are on the most upto date version. 10.52.8-win-ddl-public (3911) Editor: v164.0.20364 Service: v1.64.1 © 2019 - 2023 Evernote Corporation. All rights reserved Link to comment
TylerDurden7 3 Posted January 31, 2023 Share Posted January 31, 2023 same issue for me, just started in the last few days. I uninstalled, rebooted, reinstalled. No fix. Link to comment
Level 5 Dave-in-Decatur 4,006 Posted January 31, 2023 Level 5 Share Posted January 31, 2023 Can we get some more detail? What is the source of images you're trying to copy (Web, Word doc, computer file, etc.)? What type(s) of images (JPEG, GIF, etc.)? Link to comment
TylerDurden7 3 Posted January 31, 2023 Share Posted January 31, 2023 Web via Chrome browser, Firefox browser. Windows 11, SurfacePro 9. This has happened in the past over the years, and it would fix itself over time with a new update or uninstalling Evernote. I did the uninstall, reboot, reinstall already this afternoon. I have tried screenshot capture grabs on the two browsers and also Microsoft Word/Excel. I go to the note and try to paste. They show up, and then the error appears and they are gone. I believe the images attempt to post as jpegs. Have not tried any gifs. I accumulate information on individual notes (for a company lead) and have done this for many years on Evernote. I also just tried a grab and drag to paste with a Jpeg from a local folder and received the same error. Link to comment
Mike P 2,966 Posted January 31, 2023 Share Posted January 31, 2023 2 hours ago, TylerDurden7 said: I have tried screenshot capture grabs on the two browsers and also Microsoft Word/Excel. I go to the note and try to paste. They show up, and then the error appears and they are gone. I believe the images attempt to post as jpegs. Have not tried any gifs. I accumulate information on individual notes (for a company lead) and have done this for many years on Evernote. I also just tried a grab and drag to paste with a Jpeg from a local folder and received the same error. Although I do still get occassional issues with images it's generqally getting better and I'm not currently getting the symptoms you describe. Reinstalling the software is not going to solve any corruption of the database, whch is the most likely problem.. I would clear your database by signing out and choosing "Remove my Evernote data from this device". You could also try and see if you have the same issue on the web version - success here would definitely indicate a local database problem. Obviously also check you have the most upto date version (10.52.8) as they do seem to have been working away in the background on some of the annoying image handling issues. (10.52.8 is apparently "Miscelaneous bug fixes", but a number of users, me included, think they actually added rocket propulsion under the hood!) 1 Link to comment
Hombianer 1 Posted February 3, 2023 Share Posted February 3, 2023 Similar issue with me, using latest MacOS Desktop version. Difference: copy paste from one note to the other note in Evernote - the image are lost! Copy/Cut & Paste section with images from one Note into new Note, it shows me very shortly this message in the new note: Which I ignored, because the image was first shown correctly, but later the image is disappear and it looks like: two turning circles Unfortunately the section with the image from the original note is removed. How can I bring back the image? 1 Link to comment
Stub 1 Posted February 3, 2023 Share Posted February 3, 2023 I've had the same problem. Solution: duplicate the note and paste the image into the new note. This usually resolves the issue. Then delete the original note. The only issue I've had is that is annoying if I've already shared the note and want to add an image later, as I'd have to share the new duplicated note URL and delete the original note to avoid having an unusable buggy note. 1 Link to comment
solosew 2 Posted February 18, 2023 Share Posted February 18, 2023 I'm having the same problem. Using a Win10 system, just checked and it's on the latest update. I'm using the Windows Snipping Tool and also tried the newer Snip & Sketch. I tried copying and pasting and got the same messages that are showing above. I've tried the online version and am having similar problems - the pasted screenshots just don't show up. I also tried to drag a saved screenshot (both png and jpg), with the same results on both versions. I am running 10.53.2. I'm not sure if it's the latest because now Evernote Windows doesn't appear to be connecting to the update - I get a flash in the square box that pops up, then it remains white with no information. I don't use this computer very often, so I don't know if this has been an issue for awhile. My Win11 computer hasn't experienced an issue. Link to comment
TylerDurden7 3 Posted February 19, 2023 Share Posted February 19, 2023 On 1/31/2023 at 2:04 AM, Mike P said: Although I do still get occassional issues with images it's generqally getting better and I'm not currently getting the symptoms you describe. Reinstalling the software is not going to solve any corruption of the database, whch is the most likely problem.. I would clear your database by signing out and choosing "Remove my Evernote data from this device". You could also try and see if you have the same issue on the web version - success here would definitely indicate a local database problem. Obviously also check you have the most upto date version (10.52.8) as they do seem to have been working away in the background on some of the annoying image handling issues. (10.52.8 is apparently "Miscelaneous bug fixes", but a number of users, me included, think they actually added rocket propulsion under the hood!) the remove the database + starting fresh install was the fix for me. It has not happened again yet. In the past, this would come and go over time and it could simply be that my local database is just too big as I use this for company research and each note is a new company. 3 Link to comment
solosew 2 Posted February 19, 2023 Share Posted February 19, 2023 4 hours ago, TylerDurden7 said: the remove the database + starting fresh install was the fix for me. It has not happened again yet. In the past, this would come and go over time and it could simply be that my local database is just too big as I use this for company research and each note is a new company. That worked for me as well. Remove the database alone didn't fix the problem, but then re-installing Evernote did the trick. It's back working like it should. Thanks! 1 Link to comment
federicobonetti 4 Posted September 12 Share Posted September 12 Have same exact problem on Mac - Evernote version 10.105.4 Link to comment
Level 5 PinkElephant 8,780 Posted September 12 Level 5 Share Posted September 12 You don't have the same problem - unless you didn't switch on your Mac for more than a year now. Back then we maybe had version 10.70, today we are at 10.105. This alone is proof that you can't have the exact same problem. So describe your setup, what you want to achieve and where it derails. Link to comment
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