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Email not showing up in Inbox

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  • Level 5*

Hi. We're mostly not Evernote here - just other users - so you'd have to raise a support ticket to get the company to look at your Evernote inbox.  Meantime - can you find any common factors in the 'lost' emails?  Were they sent from a different email location (work vs home,  or mobile vs desktop??)

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  • Level 5

It may happen that mails send don’t make it to the account.

Are you sure they are nowhere on the account, or just don’t show up in the inbox ?

In this case it may be that you have smart filing enabled. In this case EN tries to guess the best notebook, and sends the email there. Sometimes the guesses are sort of wild.

This feature can be disabled in account settings.

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