oldtimer2011 0 Posted December 20, 2022 Share Posted December 20, 2022 Hi, I am unable to take business card photos in Scannable or Evernote. The image that the camera sees when the business card is in the photo screen never defines the text. The iPhone camera defines the text perfectly in the iPhone native camera app Link to comment
Level 5* gazumped 12,070 Posted December 20, 2022 Level 5* Share Posted December 20, 2022 Hi. If the camera can't focus, is that being too close to the subject, or having poor light? My Android camera is working fine... Link to comment
oldtimer2011 0 Posted December 20, 2022 Author Share Posted December 20, 2022 Hi, I thought it was the camera but it focuses on text outside the Evernote apps without issue. I contacted Apple and we confirmed the lack of blur in the camera. I did not have this issue before I upgraded to the 14. Link to comment
Level 5 PinkElephant 8,819 Posted December 20, 2022 Level 5 Share Posted December 20, 2022 It is a known bug with the iPhone 14 (all models). It seems the camera needs a newer software to focus. Apps using old software modules can’t set a sharp picture. iPhones 13 and below don’t have the issue. Apples own apps and several others that updated already do work - it really depends on the software SDKs employed by the app developer. EN needs to update the iOS client. To add urgency to the issue, you can send a support ticket. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now