Tasks disappearing in notes after syncing

[pablovs 2]

Syncing notes with android is a nightmare, but yesterday I could see a new bug: one note, which  included 10 important tasks, appears now with all the task without text. 

If I look for the task, I can see it, and if I open the note from the task panel, the note appears normal. However, if I open the note from the left panel, no tasks appear in the note.

I think this is related to the syncing problems, as Evernote creates duplicates of the notes whenever I sync with my android phone. 

This is a real disaster, as I keep important information in these notes and now I cannot trust Evernote as a tool for work. I will keep using it only as an information repository.

It is a shame that I have just paid an annual subscription. I should have cancelled it....

[PinkElephant 8,805]

Contact support, the forum is user2user.

[Dave-in-Decatur 4,006]

There has been a report of performance improvement in the latest version of the Android app, so it may be worth a try to download that from Google Play if it's available to you (and you're not already on it):

 

[Alxa 498]

11 hours ago, pabvalsol@gmail.com said:

It is a shame that I have just paid an annual subscription. I should have cancelled it....

You are free to ask for a refund if EN10 does not serve the advertised features in your case. Maybe support is generous if technical support confirmed there is a bug on their end crashing your paid user experience. So as @PinkElephantsuggested I would start with support first.