How to reach to evernote customer support?

[Anju27 5]

I have subscribed for Linux Beta and recently had to format my PC. I lost the download file and now I'm not able to get it downloaded as the existing download link has expired. I thought to contact support team but could not find an email id to contact. 

[Anju27 5]

I had to format my PC and lost the App Image and not able to find a place to download it. Please help @gbarry

[Dave-in-Decatur 3,938]

The support page is: https://help.evernote.com/hc/en-us/requests/new. I'm not sure if that covers this specific type of issue though.

[gazumped 11,652]

Hmmn.  I'm not doing well with this forum.  The @gbarry post was in the Linux Beta forum which was the correct place;  but (I now realise) merging a general discussions thread with the forum thread gives me a longer general discussions thread.

@Anju27 - please don't post the same issue more than once (I think you've mentioned this one three times so far) - and please backup your App Image files!   

[Anju27 5]

On 11/15/2022 at 9:16 PM, gazumped said:

Hmmn.  I'm not doing well with this forum.  The @gbarry post was in the Linux Beta forum which was the correct place;  but (I now realise) merging a general discussions thread with the forum thread gives me a longer general discussions thread.

@Anju27 - please don't post the same issue more than once (I think you've mentioned this one three times so far) - and please backup your App Image files!   

Thanks for the response. This particular question is about how to reach to the customer support. I was looking for email contact or a form which is now provided in another answer. 

On 11/15/2022 at 8:25 AM, Dave-in-Decatur said:

The support page is: https://help.evernote.com/hc/en-us/requests/new.

Sorry I have not been clear. 

[PinkElephant 8,071]

The easiest way to contact support is a mobile client, app settings, support.

The support option can be accessed through the regular account settings as well, but it is a bit hidden and takes more clicks to reach.