candy4 1 Posted November 10, 2022 Share Posted November 10, 2022 hello, I'm on macOS 13.0 and EN 10.48.4-mac-mas-public (459532) and since a while, I'm not able to add pdf or jpg on a note. trash is empty and the limit is on 99%. so what could be the reason for this message? the same attachment on iOS is no problem to attach. Thanks for assisting. rgds Andy Link to comment
Level 5* gazumped 12,057 Posted November 10, 2022 Level 5* Share Posted November 10, 2022 8 hours ago, candy4 said: the limit is on 99% Is that 99% free, or 99% used up? Link to comment
Level 5 PinkElephant 8,780 Posted November 10, 2022 Level 5 Share Posted November 10, 2022 9 hours ago, candy4 said: the same attachment on iOS is no problem to attach. It may be no problem to attach - but does the note sync, or is it saved only locally ? An open sync is visualized by a green triangle top right on unsynced notes in the notes list. On which type of account are you (Free or subscription) ? Link to comment
candy4 1 Posted November 11, 2022 Author Share Posted November 11, 2022 99% means: Monthly Usage: 19.9 GB (99%) remaining this month I have a Evernote Professional account actually no sync is done, attach the pdf or picture and suddenly the message appears. the attachment just gets stores locally thanks for helping Link to comment
Jon/t 1,654 Posted November 11, 2022 Share Posted November 11, 2022 8 minutes ago, candy4 said: 99% means: Monthly Usage: 19.9 GB (99%) remaining this month I have a Evernote Professional account actually no sync is done, attach the pdf or picture and suddenly the message appears. the attachment just gets stores locally thanks for helping Is the note contents/attachments over 200MB? There's a hard limit on the size of the note. Link to comment
candy4 1 Posted November 11, 2022 Author Share Posted November 11, 2022 here a picture which fails: jpeg with 2.6mb Screen Recording 2022-11-11 at 10.03.32.mov Link to comment
candy4 1 Posted November 11, 2022 Author Share Posted November 11, 2022 nop, I tried it with a new note and the picture is just 2.6mb Link to comment
candy4 1 Posted November 11, 2022 Author Share Posted November 11, 2022 tested with the new version 10.48.5 with the same result Link to comment
Level 5 PinkElephant 8,780 Posted November 11, 2022 Level 5 Share Posted November 11, 2022 In this case I would contact support. https://help.evernote.com/hc/en-us/requests/new They can make sense out of the activity log that they probably will ask for. Link to comment
candy4 1 Posted November 11, 2022 Author Share Posted November 11, 2022 will do - thanks guys 1 Link to comment
STM818 0 Posted November 19, 2022 Share Posted November 19, 2022 Having the same issue. Any fix yet? Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now