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Green Refresh/Sync Button on Certain Notes


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  • Level 5*

Hi.  You don't say what device, OS or Evernote version you're using,  but that's fairly plainly the 'not synced yet' icon.  Can't say why it would apply to certain notes (there are a lot of options) but it could mean the notes are too big / you've used up your upload limit this month or the content is corrupted or unavailable. See below for more...

Evernote system limits  |  Tips for troubleshooting syncing issues

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  • Level 5

The green triangle means the note still have to sync. It is NO indicator that a sync is ongoing, it means the sync is still pending.

Some options have been offered above by @gazumped, like a note too large for your plan (Free and Plus have restrictions), or no more upload volume. 

From my experience I can’t confirm that sync may have happened, but the triangle doesn’t go away. I had one occasion when the triangle on some notes stayed on our old iPad Air 2 for hours, even when trying to force a sync. No chance, it just was displayed. The notes had not reached the server, but the client was apart of it behaving normally.

We locked the iPad  for the night, and had it on charger - the next morning the triangle was gone, and the notes had properly synced. May have been a glitch in the internet connection, or whatever. Maybe a little patience will solve the problem for you as well.

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Thank you. It’s on my IPad Air, I do not use the professional version and I’ve used 4 MB out of 10 GB. 
 

I just loaded the app and the ones with the green triangle didn’t automatically load, it took a while but they showed up.. still with the green indicator. Will try the solutions , thank you  

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13 hours ago, ashleyburr said:

Thank you. It’s on my IPad Air, I do not use the professional version and I’ve used 4 MB out of 10 GB. 
 

I just loaded the app and the ones with the green triangle didn’t automatically load, it took a while but they showed up.. still with the green indicator. Will try the solutions , thank you  

A race condition bug makes the app erroneously thinking that there is still some syncing required.

Logout/login will solve this inconsistent state

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  • Evernote Expert
52 minutes ago, eric99 said:

A race condition bug makes the app erroneously thinking that there is still some syncing required.

Logout/login will solve this inconsistent state

I concur. It is infrequent for me with the Android app but once or twice I've created a note in Android. It has successfully appeared in my desktop view but the green sync triangle remains displayed in Android.  It is definitely rather infrequent for me so, no, I didn't raise a ticket and won't do so until I get the issue again and can include the relevant log file with the ticket.

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11 hours ago, eric99 said:

A race condition bug makes the app erroneously thinking that there is still some syncing required.

Logout/login will solve this inconsistent state

I noticed that it can sometimes be cleared by changing/creating a note on another client (desktop or web).This will force a sync on the android client which may unlock the green icon.

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