Same note opens every time when opening Evernote

[jcreed77 0]

I've seen this question asked 1000 times, but the answer is never given. Whenever I open evernote ANYWHERE: in a browser or in an app, it opens to an old note way down in my notes list.

Why does it not just open to the most recent note. Have they not implemented this tiny fix yet?

And no, I can't just quit the app like most other posts recommend because I mainly use evernote in a browser. Am I supposed to clear the cache every single time I use evernote?

[gazumped 9,545]

52 minutes ago, jcreed77 said:

Am I supposed to clear the cache every single time I use evernote?

Hi.  If you've noticed that the answer is quit and restart and/ or clear the cache it seems like an answer has been given to these many queries.  It seems like a good idea to clear the browser cache,  because the likely cause is probably a cookie on your system that is reminding Evernote where you left off in that note.  It's trying to be helpful in returning to what it thinks is the last editing you did - which is not a glitch that can be fixed anywhere but on your system.

[agsteele 1,639]

I'm not sure I've seen it asked 1,000 times. But I did see an answer for the desktop app... File | Sign Out | Remove my data   Then sign back in and your data will be rebuilt. That should fix the desktop app if it is doing this.

[jcreed77 0]

1 hour ago, gazumped said:

Hi.  If you've noticed that the answer is quit and restart and/ or clear the cache it seems like an answer has been given to these many queries.  It seems like a good idea to clear the browser cache,  because the likely cause is probably a cookie on your system that is reminding Evernote where you left off in that note.  It's trying to be helpful in returning to what it thinks is the last editing you did - which is not a glitch that can be fixed anywhere but on your system.

I have cleared all cookies and cache from my browser and it didn't fix the issue.

[agsteele 1,639]

Did you try for your desktop app which you said was also affected?

If the suggestion did not work for you then you should open a support ticket request with Evernote directly. These forums are user-to-user support.

[jcreed77 0]

21 minutes ago, agsteele said:

Did you try for your desktop app which you said was also affected?

If the suggestion did not work for you then you should open a support ticket request with Evernote directly. These forums are user-to-user support.

I don't have the desktop app. It doesn't seem like I can email them since I don't have premium. Do you have a link to the support ticket option?

[agsteele 1,639]

Support is a paid account option. You can also use Twitter @evernotehelps 

[jcreed77 0]

15 minutes ago, agsteele said:

Support is a paid account option. You can also use Twitter @evernotehelps 

That is perhaps one of the dumbest things I've ever heard (on them, not you)... why would they make people pay to get support?? I've never heard of something like this before.

[agsteele 1,639]

Because support costs a lot of money to run. By limiting it to paying users they can employ fewer people.

[jcreed77 0]

3 minutes ago, agsteele said:

Because support costs a lot of money to run. By limiting it to paying users they can employ fewer people.

I still think it's hilarious. It turns away anyone who doesn't want to pay for a subscription instead of keeping free users that may turn into paying customers in the future.

Anyways, thank you for your help!!

[agsteele 1,639]

You can pay for a month of Personal subscription - a couple of cups of coffee at a shop - and that gives you support for a month.