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Unable to create new notes


Jsmith1441

Idea

Posted

I can not create new notes in either the Windows desktop version or the web version. The screen blinks and no note is created. Emails sent to the notes-by-email are coming back and no notes are being created that way either. 

please advise how to correct this 

3 replies to this idea

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Posted

Hello my friend. This is clearly an unexpected problem, and let's not forget this is a peer to peer forum. Given that I haven't had this experience before it's difficult to advise. Can I suggest you raise an official support ticket through here https://evernote.com/contact.

Let us know how you get on and have a great day 

  • Like 1
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  • Level 5
Posted

There is ongoing server maintenance. If this is the problem, it should bounce back after appr. half an hour.

Maybe wait a little (initial posting was 32 minutes ago), and see if it works again. You can go offline as well. Don’t log out in this case, because offline only works when you were logged in before.

  • Like 1
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Posted

I don't think the issue is linked to maintenance. I've been having this issue on and off since a couple of months. Opened a ticket a couple of days ago to see if support can help. They weren't able to solve the last time.

-z

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