akiratt11 4 Posted November 5, 2022 Share Posted November 5, 2022 In the web version of Evernote, has the bug where note contents disappear been currently resolved? (This bug occurred when I was using it in 2021) I am thinking of reusing it. Link to comment
Level 5 PinkElephant 8,846 Posted November 5, 2022 Level 5 Share Posted November 5, 2022 I know nothing about such a bug. Content on the web client can „disappear“ when not properly synced, for example through a connection issue. This is an individual malfunction, not a bug. Or do I miss something ? Link to comment
Level 5* gazumped 12,078 Posted November 5, 2022 Level 5* Share Posted November 5, 2022 8 hours ago, akiratt11 said: This bug occurred when I was using it in 2021 If you reported it to Support you would have been able to follow it through and know whether or not your issue was a bug and when (or whether) it would be resolved. Bear in mind that Evernote is operating within browser limitations and relying on your internet service to save information back to their server. If you spend some time working in the app, slow or dropped connections, other traffic, or just switching from the browser to another app and back may prevent the content being saved. It's better to use an installed app so that you at least have a local temporary file to fall back on if there are problems. 2 Link to comment
GSADave 0 Posted December 12, 2022 Share Posted December 12, 2022 I'm unable to see the content of my Notes when using the web client. I've tried Crome, Safari and IE. Also can't see content on the GUI interface either. I see all my content when accessing it on my phone. Link to comment
Level 5 PinkElephant 8,846 Posted December 12, 2022 Level 5 Share Posted December 12, 2022 No such problem known. On which network (home, work, public hotspot) do you try to open the web client ? Free user, or on a subscription ? Link to comment
Level 5 Dave-in-Decatur 4,006 Posted December 13, 2022 Level 5 Share Posted December 13, 2022 11 hours ago, GSADave said: I'm unable to see the content of my Notes when using the web client. I've tried Crome, Safari and IE. Also can't see content on the GUI interface either. I see all my content when accessing it on my phone. To be clear, are you seeing that notes exist in the Notes list, but you cannot see the content of any note? Or do you not even see that any notes exist at all? In the latter case, it's possible that you signed in with a slight error in the credentials (username/email, password), which would create a brand new, empty account. If that is the case, be very careful of the credentials when you sign in. Link to comment
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