sdrel 1 Posted November 4, 2022 Posted November 4, 2022 (edited) Just started getting this message using evernote on imac. Doing a scan from ScanSnap. Edited November 4, 2022 by sdrel fix file
Level 5* gazumped 12,229 Posted November 4, 2022 Level 5* Posted November 4, 2022 Hi. Usually a sign that you've exceeded the note size or upload limits for that account. Could be related to the ongoing maintenance that Evernote is running - try again, and maybe try another smaller file too?
sdrel 1 Posted November 4, 2022 Author Posted November 4, 2022 Still have 98% for uploads this month and the size is only 684kb. Could be maintenace but was able to use evernote clip in safari and that worked OK. Seems to happen only on scanned documents using ScanSnap where pdf goes to evernote. Been doing this for many years without a problem. Was thinking new release and maybe needed update to Settings-Privacy but nothing I could find to update. 1
Level 5* gazumped 12,229 Posted November 4, 2022 Level 5* Posted November 4, 2022 Glad you resolved it anyway... if you get a repeat, I'd suggest a Support ticket - they can look at your system logs (with your permission) and maybe work out what's happening...
Evernote Expert agsteele 3,078 Posted November 4, 2022 Evernote Expert Posted November 4, 2022 You don't say how you handle the ScanSnap connection to Evernote. A number of us find that scanning into an import folder is more flexible and reliable than a direct scan into a link to Evernote. Create an Import Folder. With ScanSnap scan and save in a folder. You can change the file name to make it more useful if you wish and, of course, you can have multiple Import Flders so allowing you to scan directly into different notebooks. Of course, if that is what you are doing then my apologies for presuming otherwise.
JWLondon 1 Posted November 18, 2022 Posted November 18, 2022 Same problem just started with new update 18 Nov 22
Evernote Expert agsteele 3,078 Posted November 18, 2022 Evernote Expert Posted November 18, 2022 29 minutes ago, JWLondon said: Same problem just started with new update 18 Nov 22 Is that an update of Evernote? In which case which version are you using and on which OS? Or is that an update to ScanSnap? In any case, which ScanSnap application are you using? Version number and ScanSnap Manager or ScanSnap Cloud?
Level 5 PinkElephant 9,019 Posted November 18, 2022 Level 5 Posted November 18, 2022 This is likely linked to the "Scan to Evernote" option. I don't even know if it still works, because I don't use it. Personally I would revise the process. What I use is ScanSnap manager for the Mac. I use a profile duplicated and modified (fixed, high resolution, lower compression, OCR) from the "Scan to folder" profile. It creates a Scan file in a dialogue in ScanSnap manager. I have my EN import folder preselected there. Now comes the magic: I change the file name, following my own naming conventions. Once I save into the import folder, EN grabs the file, creates a new note, places the scan inside and uses the "good" file name as note title. Result: Practically no need to rework, and a file in high quality and with embedded OCR data.
STM818 0 Posted November 19, 2022 Posted November 19, 2022 I keep getting "Something went wrong adding your attachment" error. Any ideas?
Level 5* gazumped 12,229 Posted November 21, 2022 Level 5* Posted November 21, 2022 On 11/19/2022 at 4:49 PM, STM818 said: I keep getting "Something went wrong adding your attachment" error. Any ideas? Is that a ScanSnap or an Evernote error?
Level 5 PinkElephant 9,019 Posted November 21, 2022 Level 5 Posted November 21, 2022 My wife told me if I don’t feed the birds they go hungry. This has more context than the sentence „my upload failed“. Tell the whole story, we like to sit by the fireplace and listen to some good yarn …
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