Crash on startup

[Sig 0]

Evernote Crashes on startup.  Removed app, rebooted and reinstalled.  Also went to web app and deleted trash.  Still no luck.  Any help much appreciated.

Log:

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Evernote [1330]
Path:                  /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier:            com.evernote.Evernote
Version:               10.46.7 (459469)
App Item ID:           406056744
App External ID:       852539996
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-10-09 16:59:20.3085 -0400
OS Version:            macOS 12.6 (21G115)
Report Version:        12
Anonymous UUID:        20126A47-0167-BD09-7129-9AC63E6633C2

Time Awake Since Boot: 920 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process:   exc handler [1330]

Application Specific Signatures:
SYSCALL_SET_PROFILE

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_secinit.dylib               0x7ff820f17337 _libsecinit_appsandbox.cold.5 + 79
1   libsystem_secinit.dylib               0x7ff820f1682f _libsecinit_appsandbox + 2221
2   libsystem_trace.dylib                 0x7ff815ea4848 _os_activity_initiate_impl + 51
3   libsystem_secinit.dylib               0x7ff820f15f41 _libsecinit_initializer + 67
4   libSystem.B.dylib                     0x7ff820f298c5 libSystem_initializer + 286
5   dyld                                     0x118baae4f invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 182
6   dyld                                     0x118bd1aad invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 242
7   dyld                                     0x118bc8e26 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 557
8   dyld                                     0x118b97db3 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 129
9   dyld                                     0x118bc8bb7 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 179
10  dyld                                     0x118bd1604 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 466
11  dyld                                     0x118baad82 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 144
12  dyld                                     0x118bb165a dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 30
13  dyld                                     0x118bbe76e dyld4::APIs::runAllInitializersForMain() + 38
14  dyld                                     0x118b9c38d dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3443
15  dyld                                     0x118b9b4e4 start + 388

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00007ff820f17a09  rbx: 0x00007ff7b42b71a0  rcx: 0xcae5e6fa215e00df  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x00007ff820f17a07  rbp: 0x00007ff7b42b70e0  rsp: 0x00007ff7b42b70d0
   r8: 0x00007ff7b42b6e30   r9: 0x00007ff820f17a08  r10: 0x0000000000000000  r11: 0xffffffff9339f7d7
  r12: 0x00007fb238104160  r13: 0x00007fb238104530  r14: 0x00007ff81607d0d5  r15: 0x00007fb2381042b0
  rip: 0x00007ff820f17337  rfl: 0x0000000000010206  cr2: 0x00007ff858114340
  
Logical CPU:     1
Error Code:      0x00000000 
Trap Number:     6

Thread 0 instruction stream:
  0b 48 8d 05 ca 06 00 00-48 89 05 52 d0 1f 37 0f  .H......H..R..7.
  0b 55 48 89 e5 41 56 53-48 89 fb e8 e1 01 00 00  .UH..AVSH.......
  8b 38 e8 ac 02 00 00 49-89 c6 e8 d2 01 00 00 44  .8.....I.......D
  8b 00 48 8d 15 cd 06 00-00 be 00 08 00 00 48 89  ..H...........H.
  df 4c 89 f1 31 c0 e8 76-02 00 00 48 8d 05 e0 06  .L..1..v...H....
  00 00 48 89 05 10 d0 1f-37 48 89 1d 01 d0 1f 37  ..H.....7H.....7
 [0f]0b 48 8d 05 8f 05 00-00 48 89 05 f1 cf 1f 37  ..H......H.....7    <==
  0f 0b 55 48 89 e5 41 56-53 49 89 d6 48 89 f1 48  ..UH..AVSI..H..H
  89 fb 48 8d 15 4a 0a 00-00 be 00 08 00 00 31 c0  ..H..J........1.
  e8 2c 02 00 00 4c 89 35-cd cf 1f 37 48 89 1d be  .,...L.5...7H...
  cf 1f 37 0f 0b 55 48 89-e5 48 83 ec 20 48 8b 05  ..7..UH..H.. H..
  c5 28 73 35 48 8b 00 48-89 45 f8 48 8b 07 4c 8d  .(s5H..H.E.H..L.

Binary Images:
    0x7ff820f15000 -     0x7ff820f17fff libsystem_secinit.dylib (*) <1073080d-83ea-3190-ab3f-f299fc7c042e> /usr/lib/system/libsystem_secinit.dylib
    0x7ff815e9d000 -     0x7ff815eb5fff libsystem_trace.dylib (*) <5e19c3ff-05e3-39ad-bf5f-118b4ca909e1> /usr/lib/system/libsystem_trace.dylib
    0x7ff820f28000 -     0x7ff820f29fff libSystem.B.dylib (*) <8e7d2b41-940d-3371-8d5b-07f6bc4119ae> /usr/lib/libSystem.B.dylib
       0x118b96000 -        0x118c01fff dyld (*) <71febccd-d9dc-3599-9971-2b3407c588a8> /usr/lib/dyld

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=31.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=31.6M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
Kernel Alloc Once                    8K        1 
MALLOC                            19.1M       11 
MALLOC guard page                   24K        5 
ObjC additional data                15K        1 
STACK GUARD                       56.0M        1 
Stack                             8192K        1 
VM_ALLOCATE                         32K        3 
__CTF                               756        1 
__DATA                            38.8M      506 
__DATA_CONST                      30.4M      327 
__DATA_DIRTY                      1627K      211 
__FONT_DATA                          4K        1 
__LINKEDIT                       649.6M       10 
__TEXT                           625.9M      524 
__UNICODE                          592K        1 
dyld private memory               1024K        1 
shared memory                       12K        2 
===========                     =======  ======= 
TOTAL                              1.4G     1608 

-----------
Full Report
-----------

{"app_name":"Evernote","timestamp":"2022-10-09 16:59:20.00 -0400","app_version":"10.46.7","slice_uuid":"4c4c4408-5555-3144-a16b-8cae510ace96","adam_id":"406056744","build_version":"459469","platform":1,"bundleID":"com.evernote.Evernote","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6 (21G115)","incident_id":"1B4E8289-0647-4A76-9713-791F87E3398C","name":"Evernote"}
{
  "uptime" : 920,
  "procLaunch" : "2022-10-09 16:59:20.2257 -0400",
  "procRole" : "Unspecified",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "iMac19,1",
  "procStartAbsTime" : 924638942181,
  "coalitionID" : 893,
  "osVersion" : {
    "train" : "macOS 12.6",
    "build" : "21G115",
    "releaseType" : "User"
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  "captureTime" : "2022-10-09 16:59:20.3085 -0400",
  "incident" : "1B4E8289-0647-4A76-9713-791F87E3398C",
  "bug_type" : "309",
  "pid" : 1330,
  "procExitAbsTime" : 924721469204,
  "cpuType" : "X86-64",
  "procName" : "Evernote",
  "procPath" : "\/Applications\/Evernote.app\/Contents\/MacOS\/Evernote",
  "bundleInfo" : {"CFBundleShortVersionString":"10.46.7","CFBundleVersion":"459469","CFBundleIdentifier":"com.evernote.Evernote"},
  "storeInfo" : {"storeCohortMetadata":"10|date=1665347400000&sf=143441&pgtp=Search&pgid=osx&prpg=Genre_25204&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=1","itemID":"406056744","deviceIdentifierForVendor":"BB62B9CF-1E23-52B9-AB6B-005169615617","thirdParty":true,"softwareVersionExternalIdentifier":"852539996"},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.evernote.Evernote",
  "crashReporterKey" : "20126A47-0167-BD09-7129-9AC63E6633C2",
  "responsiblePid" : 1306,
  "sip" : "enabled",
  "isCorpse" : 1,
  "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"},
  "termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":1330},
  "asiSignatures" : ["SYSCALL_SET_PROFILE"],
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
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    "arch" : "x86_64",
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    "size" : 12288,
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  "uuid" : "73669942-bd8a-3e40-951f-7fbe07b51cb8"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)\nWritable regions: Total=31.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=31.6M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nKernel Alloc Once                    8K        1 \nMALLOC                            19.1M       11 \nMALLOC guard page                   24K        5 \nObjC additional data                15K        1 \nSTACK GUARD                       56.0M        1 \nStack                             8192K        1 \nVM_ALLOCATE                         32K        3 \n__CTF                               756        1 \n__DATA                            38.8M      506 \n__DATA_CONST                      30.4M      327 \n__DATA_DIRTY                      1627K      211 \n__FONT_DATA                          4K        1 \n__LINKEDIT                       649.6M       10 \n__TEXT                           625.9M      524 \n__UNICODE                          592K        1 \ndyld private memory               1024K        1 \nshared memory                       12K        2 \n===========                     =======  ======= \nTOTAL                              1.4G     1608 \n",
  "legacyInfo" : {
  "threadTriggered" : {
    "queue" : "com.apple.main-thread"
  }
},
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "61301e3a61217b3110231469",
      "factorPackIds" : {
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      "deploymentId" : 240000016
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    {
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      "factorPackIds" : {

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      "deploymentId" : 240000027
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  "experiments" : [
    {
      "treatmentId" : "5b729754-3882-4560-826f-9c0bc27d77c6",
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    }
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}
}

Model: iMac19,1, BootROM 1731.140.1.0.0, 6 processors, 6-Core Intel Core i5, 3 GHz, 72 GB, SMC 2.46f13
Graphics: Radeon Pro 570X, Radeon Pro 570X, PCIe, 4 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
Memory Module: BANK 1/ChannelA-DIMM1, 32 GB, DDR4, 2667 MHz, 85F7, J644GU44J9266NQ
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
Memory Module: BANK 3/ChannelB-DIMM1, 32 GB, DDR4, 2667 MHz, 85F7, J644GU44J9266NQ
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 19:26:30 version 9.30.464.0.32.5.76 FWID 01-45ccefcd
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST2000DM001, 2 TB
USB Device: USB31Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: LaCie DVD Drive USB2
Thunderbolt Bus: iMac, Apple Inc., 47.5
 

[PinkElephant 8,106]

We are users, not support.

Spare us any log files, it is of no use and just bloats the forum.

Second you post in the subforum for iOS, with a Mac client problem.

Get the app AppCleaner and make sure you remove everything when uninstalling. Then restart the Mac, and try installing again.

If this doesn’t work, contact support.