missing notes

[Cristizrmd 0]

Hello, I wanted to delete the older notes that I didn't need from the 2 notebooks, after I finished deleting in the first notebook, I also started to delete from the second notebook and managed to delete some from there as well and at some point the application crashed and all my notes in the second  folder disappeared. I have activity logs from desktop aplication, it is possible to recover some of the notes, it is for example only the last 10 notes. thanks

[gazumped 11,652]

Hi.  I assume you're not a Teams user despite the thread you posted in.  Please confirm your device,  OS and Evernote version.  And have you checked the 'deleted' notebook yet?

[Cristizrmd 0]

2 hours ago, gazumped said:

Hi.  I assume you're not a Teams user despite the thread you posted in.  Please confirm your device,  OS and Evernote version.  And have you checked the 'deleted' notebook yet?

i use evernote for windows , i have win 11, and the lastest version of evernote, i didn't delete the notebook, i checked 50 notes i delete and repreat that, but i don t selecte the note who are missing.

[Cristizrmd 0]

Just now, Cristizrmd said:

i use evernote for windows , i have win 11, and the lastest version of evernote, i didn't delete the notebook, i checked 50 notes i delete and repreat that, but i don t selecte the note who are missing.

i make ticket from satuday but support didn't answered until now, i'm waiting ....a have activity log from evernote app win, and evernote app ios

[gazumped 11,652]

My fault - I should have said "Have you checked the Trash notebook" - any deleted notes or notebooks should be stored in their in case of mistakes.

[Cristizrmd 0]

4 minutes ago, gazumped said:

My fault - I should have said "Have you checked the Trash notebook" - any deleted notes or notebooks should be stored in their in case of mistakes.

the trash was empty when my notes disapeared , again i don t deleted 

[Cristizrmd 0]

and after the notes missing on the evernote win, they appeared on the evernote ios and android but was unsuable...

[Cristizrmd 0]

 you know if the support can recover the notes if i give them the log files?? i need only the notes ceated from 29 september until 07 october. i have notes from 01.01.21 in my notebooks , aprox 1000 in total

[PinkElephant 8,066]

We don’t know, since we are users as yourself, and have no insight.

Ask support directly.

If on Free, you need to subscribe first for a month to get access.

The master copy of your account is on the cloud server. You can access it by the web client, and check. If it is OK there, chances are good it can be revived.

[Dors 0]

Hi, could you revive your notes? somehow the same happened to me and my note is missing and I cannot find it anywhere!