Cannot redeem Evernote Points

[anpuster 0]

I cannot redeem my Evernote Points. Whenever I click the billing section, the page is just blank. What is going on?

[gazumped 11,652]

Hi.  Old Evernote post - 

"After a thorough review, we have made the decision to end our friend referral program as of May 2021. You are still able to redeem all unexpired points that have been earned through this program. https://help.evernote.com/hc/en-us/articles/208314268"

[anpuster 0]

I’ve already seen the link you mentioned. According to it, I could redeem my points in the billing section. However, it is blank. That is the problem.

[gazumped 11,652]

That page goes on to give you the Support email address for more help...  This is a mostly user-supported Forum so we can't assist further I'm afraid...

[PinkElephant 8,072]

2 hours ago, anpuster said:

I’ve already seen the link you mentioned. According to it, I could redeem my points in the billing section. However, it is blank. That is the problem.

You need to contact support - there is no page to redeem points, not since years.

The process is you let your current subscription slip by canceling it. When it expires, there is a week of continuation. During this week while you are officially not subscribed any more, support can take your points and issue a prolongation.

You are then back to a subscription, duration as long as your collected points will take you. At the end, you let it slip again. Once it has ended, you subscribe again regularly.

At least this was the procedure when I use my points.

Anyhow next step is to contact support about it.