Can not access to billing page

[louisng 0]

I try to access the billing page by desktop app, ios app and website but there is nothing. How can I load to the billing apge?

 

[PinkElephant 8,107]

Ask support, ticket type Payments & Billing:

https://help.evernote.com/hc/en-us/requests/new

[Dave-in-Decatur 3,959]

Hi, @louisng, and welcome to the forums. That page looks quite a bit different from what I see. Perhaps it is due to my US location, I don't know. Below I have pasted in what I see. To be certain you're actually at the Evernote billing page, use this link: https://www.evernote.com/BillyBillingProfile.action.

 

[JrSkeg 0]

For what it is worth, I have the same problem as the original poster. When I click on the billing tab, I get this loading animation, and then no content

[PinkElephant 8,107]

As I understand your post, you can get at your account settings. The problem only starts when you are already in account settings, and now hit the Payment tab. Correct ?

When I try, it takes a little for the Payment page to load. It looks exactly as in your screenshot, but it terminates itself after 10 seconds, and then the page shows. This is different to the other settings tabs, that open directly. I assume that it needs to call another system in the background - this causes the delay. If that system is down, the page won’t open.

Conclusion: Wait another day, try again.

[ziqingyi 0]

I cannot access billing page as well. Can you help ? 

Thanks.

[bmcl26 488]

I know it is no consolation, but mine works fine, and I can access it.     As at least two (possibly more) are now reporting this, the only advice I can give is to create a support ticket and wait in the queue.  Hopefully, there will be a quick fix.