Cynthia Mealy 1 Posted August 23, 2022 Posted August 23, 2022 Wow, they make this hard. 😡 I cannot find a straight forward accurate answer on the forum threads and the topics related to account management were grayed out (because I'm on the "Plus" plan?) There is no option to downgrade to free on my account management page. Please, Evernote, (or anyone with this info) tell me how I can leave. 1
Level 5* gazumped 12,213 Posted August 24, 2022 Level 5* Posted August 24, 2022 Hi. Do you want to downgrade your account, or delete it? The processes are different, and (in one case) irreversible. I don't know why you're seeing greyed out detail, but if you go to your account management page you should be able to change and delete your payment method. If Evernote don't receive the next subscription due, they'll deal with a downgrade for you automatically... Meantime - Manage your Evernote subscription Deactivate your Evernote account Permanently close your Evernote account
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