Melissa Lim 1 Posted August 14, 2022 Share Posted August 14, 2022 Since last week, I haven't been able to create any new notes in Evernote on my Mac via the app or browser. I also receive an error message and bounceback message when trying to email notes to my Evernote address. I'm on version 10.42.7 of the app and have tried changing preferences to store local data on my device and creating a new directory folder, but nothing is working. Ideas? Link to comment
Melissa Lim 1 Posted August 14, 2022 Author Share Posted August 14, 2022 I also cannot create new notes on mobile, using an Android phone. Link to comment
Evernote Expert agsteele 2,336 Posted August 14, 2022 Evernote Expert Share Posted August 14, 2022 The note creation issue might be resolved by rebuilding your data but with the Email issue as well I'd recommend that you open a support ticket. One question to check... What subscription level address you on? 1 Link to comment
Melissa Lim 1 Posted August 14, 2022 Author Share Posted August 14, 2022 I have a premium subscription. Link to comment
Level 5 PinkElephant 6,211 Posted August 14, 2022 Level 5 Share Posted August 14, 2022 Since this happens on multiple clients, contact support: https://help.evernote.com/hc/en-us/requests/new 1 Link to comment
Melissa Lim 1 Posted August 14, 2022 Author Share Posted August 14, 2022 Thanks, all. Submitted a support ticket. 1 Link to comment
Melissa Lim 1 Posted August 14, 2022 Author Share Posted August 14, 2022 29 minutes ago, agsteele said: The note creation issue might be resolved by rebuilding your data but with the Email issue as well I'd recommend that you open a support ticket. One question to check... What subscription level address you on? Link to comment
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