Can't Create New Notes in Mac App or Web & Can't Email Notes

[Melissa Lim 1]

Since last week, I haven't been able to create any new notes in Evernote on my Mac via the app or browser. I also receive an error message and bounceback message when trying to email notes to my Evernote address. I'm on version 10.42.7 of the app and have tried changing preferences to store local data on my device and creating a new directory folder, but nothing is working. 

Ideas?

[Melissa Lim 1]

I also cannot create new notes on mobile, using an Android phone.

[agsteele 1,655]

The note creation issue might be resolved by rebuilding your data but with the Email issue as well I'd recommend that you open a support ticket.

One question to check... What subscription level address you on?

[Melissa Lim 1]

I have a premium subscription.

[PinkElephant 5,172]

Since this happens on multiple clients, contact support:

https://help.evernote.com/hc/en-us/requests/new

[Melissa Lim 1]

Thanks, all. Submitted a support ticket.

[Melissa Lim 1]

29 minutes ago, agsteele said:

The note creation issue might be resolved by rebuilding your data but with the Email issue as well I'd recommend that you open a support ticket.

One question to check... What subscription level address you on?