Save as Template shaded out

[CPFever 1]

I have always had access to "Save as Template" but when I tried today the option is shaded out and no access. Why is this?

[PinkElephant 8,103]

How many templates have you already saved ?

There is a cap of 20 own templates per account.

[Mike P 2,641]

12 hours ago, CPFever said:

I have always had access to "Save as Template" but when I tried today the option is shaded out and no access. Why is this?

There is a long standing bug. Try adding one of EN's defined header styles (e.g. large header etc). You should then be able to save. You can delete the header style if you need to.

[CPFever 1]

Thanks Mike I only use one template that I update from time to time and your solution worked fine. Note that for me the problem is on Windows and Web versions but Android was working ok