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Is it possible to recover an audio recording that was lost due to exceeding the 25MB size limit on free accounts?


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In the heat of the moment I made an audio recording that was 40MB, exceeding the 25MB size limit for free accounts. On the screen where it said I exceeded the limit it also gave me the option to upgrade. So I got the personal plan with a 200MB limit. After I paid I thought my recording would have been saved but it's gone now. Is it possible to recover this data? Thank you.

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  • Level 5

No. Recordings on mobile are entirely list. On desktop the app offers to save as a file, on mobile it doesn’t.

This does not depend on a subscription - subscribers just have a larger margin due to the larger note size and total upload.

The 25MB don‘t apply if the 60MB total limit kicks in first.

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