MikeEvernoteUser 1 Posted July 16, 2022 Share Posted July 16, 2022 When attempting to scan a document or taking a picture, my Evernote app never moves past the "Capturing" loading screen. I removed the app, reinstalled it and everything - to no avail. This is very frustrating. Link to comment
Level 5 PinkElephant 8,088 Posted July 17, 2022 Level 5 Share Posted July 17, 2022 When you go to iOS settings, EN: Is access to Photos allowed, and the use of the camera enabled ? Link to comment
MikeEvernoteUser 1 Posted July 18, 2022 Author Share Posted July 18, 2022 Thanks for the reply. And yes it is. Attached are the current settings: Link to comment
Level 5 PinkElephant 8,088 Posted July 18, 2022 Level 5 Share Posted July 18, 2022 In this case you have these options: Log out, close the app, switch the iPhone completely off, wait some seconds, on again, open EN, log in. The same, but with an uninstall of the app. Ask support. Link to comment
MikeEvernoteUser 1 Posted July 19, 2022 Author Share Posted July 19, 2022 Thank you for all the replies PinkElephant. Unfortunately, I tried the first two options, neither worked... Going to ask support now. Link to comment
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