Wayne78 1 Posted July 13, 2022 Share Posted July 13, 2022 When I update a note on my iPhone and then return to my Laptop later, the note is never saved. So I constantly see note conflicts which means a duplicate note is created. This is beyond frustrating and I have found nothing in the forums to help. Can anyone advise what is happening here? 1 Link to comment
Level 5* gazumped 10,391 Posted July 14, 2022 Level 5* Share Posted July 14, 2022 Hi. When you update a note on your iPhone, you're just changing the information on that device. The 'phone needs to sync that to the server, and your laptop needs to sync to pick up the latest version before you can see the changes. Are you allowing enough time for both devices to sync? Link to comment
Wayne78 1 Posted July 16, 2022 Author Share Posted July 16, 2022 Yes I do allow time for the sync. Each time I update a note on my phone, when I come home later and open my laptop, and open Evernote, the note shows a conflict. Is there nobody at Evernote to address this? Is there another way to troubleshoot this issue? One person responding on the General Discussion forum in five days is pathetic. Link to comment
Evernote Expert agsteele 2,374 Posted July 16, 2022 Evernote Expert Share Posted July 16, 2022 If you want a staff response then you need to open a support ticket. Link to comment
Level 5 PinkElephant 6,282 Posted July 20, 2022 Level 5 Share Posted July 20, 2022 On 7/16/2022 at 2:22 AM, Wayne78 said: One person responding on the General Discussion forum in five days is pathetic. We are other users, and if and when we answer is more or less accidental. About syncing issues (there are more help documents, with a narrower focus): https://help.evernote.com/hc/en-us/articles/208313378 Link to comment
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