Popular Post WilliamL 332 Posted June 29, 2022 Popular Post Share Posted June 29, 2022 Hi all, we have been in 10 for a good while now but I see the forums are still littered with sync issues with missing content for folks. The app reviews express this too. I express this! The iOS app remains very unpredictable. It’s simply impossible to pop in and quickly write something then leave the app - not a chance in a month of Sundays that would sync. Instead I have to write, then go to notes, pull down and force a sync. I was ok with this initially figuring they would fix this but it’s actually worse now than it has been for a long time. These experiences are not unique, we see this all over the place - sync, a basic and fundamental feature is not up to scratch. So will this ever be fixed or is this as good as it gets? I’ve been testing out craft recently - I can’t do anything there that prevents a sync no matter how quickly I close it. Sync needs to get far better. 10 Link to comment
Evernote Expert agsteele 1,635 Posted June 29, 2022 Evernote Expert Share Posted June 29, 2022 I think that different users have different experiences AND differing requirements. I'm not aware of any sync issues for me. Everything chugs along as I need and expect. But neither am I looking for an instant result. About the only delay I ever notice is when I forward an Email to Evernote. But that is entirely a feature of the Email delivery speed rather than Evernote sync. So for me this is more than adequate but I also understand that others have different experiences. I can see that device, OS, and networks all contribute to the different experiences. 3 Link to comment
Level 5* gazumped 9,536 Posted June 29, 2022 Level 5* Share Posted June 29, 2022 2 hours ago, WilliamL said: a basic and fundamental feature is not up to scratch AFAIK 'basic' sync is alive and working well for the majority of 200M+ users - certainly it's fine for me, as an undemanding user; I use a couple of laptops in fixed locations, and a tablet / phone for mobile lookups and some note creation. I don't believe I've lost any notes (or parts thereof) in several years... Sync issues seem to go with non-standard hardware, 'drive-by' note taking such as you describe, and erratic connections. There are ways around some of the issues, but at the end of the day it should not be about battering the software into providing you with the features you require - assuming a normal cycle of scheduling, prototyping and testing, that's going to take several months if not years. If you need an app to behave in a certain way, you need to find one that does near exactly what you need; and Evernote may not be it< 2 1 Link to comment
WilliamL 332 Posted June 29, 2022 Author Share Posted June 29, 2022 3 hours ago, agsteele said: I think that different users have different experiences AND differing requirements. I'm not aware of any sync issues for me. Everything chugs along as I need and expect. But neither am I looking for an instant result. About the only delay I ever notice is when I forward an Email to Evernote. But that is entirely a feature of the Email delivery speed rather than Evernote sync. So for me this is more than adequate but I also understand that others have different experiences. I can see that device, OS, and networks all contribute to the different experiences. Evernote market this as an app that GTD can be used for - an aspect of that is being able to quickly write anything down, thats not possible in the mobile app, to pop in write or paste something then simple leave - I guarantee that not all of that will sync, if any of it. This needs to be fixed, I love EN but having to hand hold it through a sync every.single.time. I use it is simply getting too much. 2 Link to comment
WilliamL 332 Posted June 29, 2022 Author Share Posted June 29, 2022 1 hour ago, gazumped said: AFAIK 'basic' sync is alive and working well for the majority of 200M+ users - certainly it's fine for me, as an undemanding user; I use a couple of laptops in fixed locations, and a tablet / phone for mobile lookups and some note creation. I don't believe I've lost any notes (or parts thereof) in several years... Sync issues seem to go with non-standard hardware, 'drive-by' note taking such as you describe, and erratic connections. There are ways around some of the issues, but at the end of the day it should not be about battering the software into providing you with the features you require - assuming a normal cycle of scheduling, prototyping and testing, that's going to take several months if not years. If you need an app to behave in a certain way, you need to find one that does near exactly what you need; and Evernote may not be it< Maybe you are right, if I want reliable sync go to another app. I have had EN doing this since EN 10 came out, I figured it would improve - it hasn’t. Anything I enter on the mobile app takes an age to sync, the capacity to pop in and write something - ie a to-do and then leave isnt there. I have tried this over and over too, tasks for instance, yes its there and its implementation is great, but if they don’t sync, which they wont if I dont manually sync it, well its not a task then. And its not just me, its all over these forums - missing info, blocks disappearing, lists disappearing, and if you go to the mobile app reviews they are filled with it too. It needs addressed and fixed, not dismissed and the pretence there is no issue continuing. Contrast that with Craft for instance, I can pop into that, write a to-do, immediately close it, and the sync still works. I can do that with text and paragraphs, it always syncs, EN has a bizarre lag which prevents this. Heck there is a tick button on EN why on earth, when I press that doesn’t it immediately sync knowing i have finished the note? Nope, tick does nothing! If i exit at that point the data isnt synced, I need to go to notes, drag down and get it to manually sync. These are not old devices I am working from either, an iPhone 13 and an iPad pro. I just want the app to work. 7 Link to comment
Evernote Expert agsteele 1,635 Posted June 29, 2022 Evernote Expert Share Posted June 29, 2022 12 minutes ago, WilliamL said: Evernote market this as an app that GTD can be used for - an aspect of that is being able to quickly write anything down, thats not possible in the mobile app, to pop in write or paste something then simple leave - I guarantee that not all of that will sync, if any of it. This needs to be fixed, I love EN but having to hand hold it through a sync every.single.time. I use it is simply getting too much. That's not my experience but I accept that it is yours. I hope you'll get the solution you desire. 1 Link to comment
Boot17 506 Posted June 29, 2022 Share Posted June 29, 2022 (edited) In syncing's current state, it works just great fine for my use case of Evernote -- mostly creating content on two MacOS Desktops, one Windows Desktop, and reviewing (and creating minor content) on iPad and iOS -- but I mostly create content on Desktop and review on iOS. If I created most of my content on iOS, it might be a different story. Based on this remark from Ian Small from https://evernote.com/blog/ceo-update-january-2022/... And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience. ... it sounds like it is a major thing they are working on -- and it seems like Evernote rarely announces roadmap type things. Edited June 29, 2022 by Boot17 Change 'great' to 'fine' because that better reflects the sentiment. 5 Link to comment
WilliamL 332 Posted June 29, 2022 Author Share Posted June 29, 2022 2 hours ago, Boot17 said: In syncing's current state, it works just great for my use case of Evernote -- mostly creating content on two MacOS Desktops, one Windows Desktop, and reviewing (and creating minor content) on iPad and iOS -- but I mostly create content on Desktop and review on iOS. If I created most of my content on iOS, it might be a different story. Based on this remark from Ian Small from https://evernote.com/blog/ceo-update-january-2022/... And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience. ... it sounds like it is a major thing they are working on -- and it seems like Evernote rarely announces roadmap type things. I hope that it improves, I am rooting for it to do so. As it stands my year is due for renewal in September, if things remain as they are I’ll be cancelling it - not saying forever granted! I really like many of the features of Evernote but having experienced how well and quick sync can work with other apps the manual sync I’m having to use just becomes really tiresome and very unproductive. I’ll keep an eye out for any announcements that might come and hopefully there is big improvements in performance in the coming months. 2 Link to comment
lhb 61 Posted July 8, 2022 Share Posted July 8, 2022 On 6/29/2022 at 5:30 AM, gazumped said: AFAIK 'basic' sync is alive and working well for the majority of 200M+ users - certainly it's fine for me, as an undemanding user; I use a couple of laptops in fixed locations, and a tablet / phone for mobile lookups and some note creation. I don't believe I've lost any notes (or parts thereof) in several years... The problem is in my experience linked to "flakey" internet connections and caused by a sync strategy that seems to have its flaws. When in Europe with fast/broadband/fiber/5G internet connections I generally do not have problems, or at least they are rare. Currently I am in South America, country side, on a cellphone connection that provides a WiFi network that is not always very stable or high throughput, to which are coupled two Android devices (phone and tablet) running the latest versions of Evernote and a Windows laptop running Evernote legacy (which I am firing up and using once in a while, often when I despair of Evernote's problems listed below). On Android, I experience Frequently duplicate or multiple notes Lost edits, ie, edits that I know I did, but which get lost. I could see changes in titles and lines reverted, sometimes letter by letter. Excruciatingly slow sync. A text note can take forever. I am not sure whether Evernote for Android (or mobile in general) is artificially throttled; the practical impossibility to download any notebooks for offline use may be related to that. I conclude that Evernote is not safe on an internet connection which lacks performance. Goodspeed, everyone. Since you never know when your internet connection might go away, Evernote is NOT safe. The type of erros I encounter do not give me confidence that the Evernote cloud synchronization strategy is sound and safe. Some people suggest using Evernote offline until I am ready to synchronize. But I can't take my entire device offline. That would be dumb. I sometimes do use Evernote "manual sync", but it often continues without ever stopping. I have sometimes stopped a stuck sync by killing/closing the app, which may have caused a loss in an edit; at least at those times the memory was fresh, and I was prepared to redo a change. To merge Evernote note versions, I need to compare them line by line (fortunately I have the abovementioned laptop). Note that I am not experiencing problems with Google Docs, Google Drive, One Drive, and synchronization is fast. I did have a few issues with OneNote, but it usually highlights where the problem is. So, I do have alternatives which I increasingly use, although I would like to prefer Evernote, where I have most of my notes collected and curated, for more than a decade. It is extremely frustrating to use a decades-old cloud solution where basic synchronization problems persist. I suggest that Evernote developers be forced to occasionally use the product on a slow connection. Link to comment
Evernote Staff* Popular Post Scott T. 570 Posted July 8, 2022 Evernote Staff* Popular Post Share Posted July 8, 2022 On 6/29/2022 at 6:11 AM, Boot17 said: Based on this remark from Ian Small from https://evernote.com/blog/ceo-update-january-2022/... And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience. ... it sounds like it is a major thing they are working on -- and it seems like Evernote rarely announces roadmap type things. I assure you this is in active development and we're making good progress on it. But it's a MAJOR change that cannot be taken lightly and released before it's been thoroughly tested. But the efforts along with some other internal feature development should make a big impact on sync reliability and note conflicts. 8 6 Link to comment
WilliamL 332 Posted July 8, 2022 Author Share Posted July 8, 2022 4 minutes ago, Scott T. said: I assure you this is in active development and we're making good progress on it. But it's a MAJOR change that cannot be taken lightly and released before it's been thoroughly tested. But the efforts along with some other internal feature development should make a bit impact on sync reliability and note conflicts. That’s really good to hear! The issues for me are lesser now for whatever reason but knowing this is being worked on will reassure any of us who are seeing these things rise up every now and then. I know massive changes have been made, which I I guess is needed to keep moving forwards, I don’t know what any of them mean granted! Link to comment
Level 5 Dave-in-Decatur 1,978 Posted July 8, 2022 Level 5 Share Posted July 8, 2022 52 minutes ago, Scott T. said: I assure you this is in active development and we're making good progress on it. But it's a MAJOR change that cannot be taken lightly and released before it's been thoroughly tested. But the efforts along with some other internal feature development should make a big impact on sync reliability and note conflicts. In line with what @lhb said above, I hope that that thorough testing includes frequent testing with sub-optimal Internet connections. Link to comment
lhb 61 Posted July 8, 2022 Share Posted July 8, 2022 1 hour ago, Scott T. said: I assure you this is in active development and we're making good progress on it. But it's a MAJOR change that cannot be taken lightly and released before it's been thoroughly tested. But the efforts along with some other internal feature development should make a big impact on sync reliability and note conflicts. Thank you, Scott, I am very happy to hear. Especially as I continue to travel and be abroad. And yes, it is something tricky. Have a great week-end! 1 Link to comment
Evernote Staff* Scott T. 570 Posted July 8, 2022 Evernote Staff* Share Posted July 8, 2022 1 hour ago, Dave-in-Decatur said: I hope that that thorough testing includes frequent testing with sub-optimal Internet connections. I will bring this up to the team to make sure it is being covered sufficiently. 1 Link to comment
Level 5 PinkElephant 5,139 Posted July 8, 2022 Level 5 Share Posted July 8, 2022 Can offer you the train ride between my home town and Hamburg. You will loose internet connection 4 times, like on a clockwork. This is a typical situation where today I need to go offline to avoid hiccups while using EN. Link to comment
Paddy Paddy 14 Posted July 9, 2022 Share Posted July 9, 2022 My issue is that syncing can take a long time. Even syncing a one-sentence note can take up to 10 minutes on Android, 5-10 minutes on PC. SOLUTION: It would be great if there were a sync button (there use to be one), and a progress indicator 2 Link to comment
Level 5 PinkElephant 5,139 Posted July 9, 2022 Level 5 Share Posted July 9, 2022 Your issue is you don‘t understand syncing. If you understood, you would post differently. It may be you still think it takes too long, but for different reasons. Some reading stuff: https://help.evernote.com/hc/en-us/articles/209005237 More reading stuff: https://help.evernote.com/hc/en-us/articles/208313378 You can come back after you digested the input. 1 Link to comment
Level 5 Dave-in-Decatur 1,978 Posted July 9, 2022 Level 5 Share Posted July 9, 2022 2 hours ago, Paddy Paddy said: My issue is that syncing can take a long time. Even syncing a one-sentence note can take up to 10 minutes on Android, 5-10 minutes on PC. SOLUTION: It would be great if there were a sync button (there use to be one), and a progress indicator Slow syncing on Android is a known issue; you can search the forums for "Android slow" and find some threads. On a PC, that shouldn't happen unless there's a bad network connection somewhere between your computer and the Evernote servers. Does it do that all the time, or just on occasion? Do other apps that do a lot of syncing seem to be affected? You might try a site that measures your Internet speed to see if that corresponds to your experience with Evernote. In any case, I don't see how a manual sync button would help this. It's not like an accelerator you can keep pressing to make it go faster! Generally, you can assume a sync is in progress when you stop typing; there is an indicator at bottom right that says something like "Saving..." and then "All changes saved." Link to comment
Level 5 Dave-in-Decatur 1,978 Posted July 9, 2022 Level 5 Share Posted July 9, 2022 Just for clarity of discussion ... was there ever a sync button? If so, in what versions of Evernote? The older version of the Windows desktop program used the F9 key, or Tools > Sync. I don't remember a button. Link to comment
Catrina 14 Posted July 10, 2022 Share Posted July 10, 2022 On 7/8/2022 at 12:01 PM, lhb said: he problem is in my experience linked to "flakey" internet connections and caused by a sync strategy that seems to have its flaws. When in Europe with fast/broadband/fiber/5G internet connections I generally do not have problems, or at least they are rare. Currently I am in South America, country side, on a cellphone connection that provides a WiFi network that is not always very stable or high throughput, to which are coupled two Android devices (phone and tablet) running the latest versions of Evernote and a Windows laptop running Evernote legacy (which I am firing up and using once in a while, often when I despair of Evernote's problems listed below). On Android, I experience Frequently duplicate or multiple notes Lost edits, ie, edits that I know I did, but which get lost. I could see changes in titles and lines reverted, sometimes letter by letter. Excruciatingly slow sync. A text note can take forever. I am not sure whether Evernote for Android (or mobile in general) is artificially throttled; the practical impossibility to download any notebooks for offline use may be related to that. I conclude that Evernote is not safe on an internet connection which lacks performance. Goodspeed, everyone. Since you never know when your internet connection might go away, Evernote is NOT safe. The type of erros I encounter do not give me confidence that the Evernote cloud synchronization strategy is sound and safe. Some people suggest using Evernote offline until I am ready to synchronize. But I can't take my entire device offline. That would be dumb. I sometimes do use Evernote "manual sync", but it often continues without ever stopping. I have sometimes stopped a stuck sync by killing/closing the app, which may have caused a loss in an edit; at least at those times the memory was fresh, and I was prepared to redo a change. To merge Evernote note versions, I need to compare them line by line (fortunately I have the abovementioned laptop). Note that I am not experiencing problems with Google Docs, Google Drive, One Drive, and synchronization is fast. I did have a few issues with OneNote, but it usually highlights where the problem is. So, I do have alternatives which I increasingly use, although I would like to prefer Evernote, where I have most of my notes collected and curated, for more than a decade. It is extremely frustrating to use a decades-old cloud solution where basic synchronization problems persist. Since upgrading to v.10, I have many of the same issues as Ihb, except I am in in So. Calif with a blazing fast WiFi connection, so obviously these issues have absolutely nothing to do with slow (or bad) Wi-Fi speeds. My syncs are excruciatingly slow; I have frequent duplicate notes. The worst thing is that many notes simply FAIL to sync changes between my new Windows 11 laptop and my one-year old Samsung Galaxy Android mobile phone, regardless of which device the edits were initiated to, so I too must also compare changed notes side-by-side, line-by-line & edit each change. THIS IS SIMPLY UNACCEPTABLE BEHAVIOR IN 2022. The “manual sync” is not an answer as it quite often just spins on and on and as Ihb says above, the end result is you lose your changes anyway. I have lost count of how many times I’ve deleted the cache/data, restarted the phone, uninstalled / reinstalled the Evernote app on my Android phone, but the problems persist unresolved. On every other app (including OneNote) on either device, syncs are handled perfectly and as expected. The fact that Evernote has failed to correct such a significant problem which affects MANY users, testifies that something’s is very wrong at this company. I have been a faithful Evernote user since 2012 and have recommended it widely to various attorneys at my office. Problems with prior versions of Evernote have been minor in comparison, but with each “upgraded version,” Evernote’s problems only increase in severity. I can only assume the app is irretrievably broken. I too, would love to continue with Evernote, but when important note changes are not synced — and often not even saved — I am forced to look elsewhere for a note/to-do app that is RELIABLE. Perhaps, if the user is merely using Evernote to make a grocery shopping list, these issues would not be of major importance, but in a professional-use setting, they’re unacceptable. I, too, like Ihb, will monitor these boards periodically in the future to see if Evernote staff can return the app to its former glory and reputation. If so, I’d be back. 1 Link to comment
Level 5* gazumped 9,536 Posted July 10, 2022 Level 5* Share Posted July 10, 2022 31 minutes ago, Catrina said: The fact that Evernote has failed to correct such a significant problem which affects MANY users ...but not ALL. I have 300+ notebooks, 57K notes and ZERO duplications (touch wood, so far) and I can only suggest that you contact Support for assistance. Your experience and logs will help them investigate what causes these issues for some users. Work, Evernote have already said, is in hand to improve the sync experience but that's not something that can be fixed overnight...https://discussion.evernote.com/forums/topic/142459-will-sync-ever-work-properly/?do=findComment&comment=659392 Link to comment
WilliamL 332 Posted July 10, 2022 Author Share Posted July 10, 2022 6 hours ago, Catrina said: Since upgrading to v.10, I have many of the same issues as Ihb, except I am in in So. Calif with a blazing fast WiFi connection, so obviously these issues have absolutely nothing to do with slow (or bad) Wi-Fi speeds. My syncs are excruciatingly slow; I have frequent duplicate notes. The worst thing is that many notes simply FAIL to sync changes between my new Windows 11 laptop and my one-year old Samsung Galaxy Android mobile phone, regardless of which device the edits were initiated to, so I too must also compare changed notes side-by-side, line-by-line & edit each change. THIS IS SIMPLY UNACCEPTABLE BEHAVIOR IN 2022. The “manual sync” is not an answer as it quite often just spins on and on and as Ihb says above, the end result is you lose your changes anyway. I have lost count of how many times I’ve deleted the cache/data, restarted the phone, uninstalled / reinstalled the Evernote app on my Android phone, but the problems persist unresolved. On every other app (including OneNote) on either device, syncs are handled perfectly and as expected. The fact that Evernote has failed to correct such a significant problem which affects MANY users, testifies that something’s is very wrong at this company. I have been a faithful Evernote user since 2012 and have recommended it widely to various attorneys at my office. Problems with prior versions of Evernote have been minor in comparison, but with each “upgraded version,” Evernote’s problems only increase in severity. I can only assume the app is irretrievably broken. I too, would love to continue with Evernote, but when important note changes are not synced — and often not even saved — I am forced to look elsewhere for a note/to-do app that is RELIABLE. Perhaps, if the user is merely using Evernote to make a grocery shopping list, these issues would not be of major importance, but in a professional-use setting, they’re unacceptable. I, too, like Ihb, will monitor these boards periodically in the future to see if Evernote staff can return the app to its former glory and reputation. If so, I’d be back. Like others I would urge you to contact support - something really isn’t working right there. I have never had a duplicate or sync fail on windows - not once, my issue has always been iOS. Even with iOS now, forced sync always works, the only odd occasion I have an issue is tasks sometimes don’t sync first time and need a few prompts. Link to comment
bmcl26 124 Posted July 10, 2022 Share Posted July 10, 2022 7 hours ago, Catrina said: Since upgrading to v.10, I have many of the same issues as Ihb, except I am in in So. Calif with a blazing fast WiFi connection, so obviously these issues have absolutely nothing to do with slow (or bad) Wi-Fi speeds. My syncs are excruciatingly slow; I have frequent duplicate notes. The worst thing is that many notes simply FAIL to sync changes between my new Windows 11 laptop and my one-year old Samsung Galaxy Android mobile phone, regardless of which device the edits were initiated to, so I too must also compare changed notes side-by-side, line-by-line & edit each change. THIS IS SIMPLY UNACCEPTABLE BEHAVIOR IN 2022. The “manual sync” is not an answer as it quite often just spins on and on and as Ihb says above, the end result is you lose your changes anyway. I have lost count of how many times I’ve deleted the cache/data, restarted the phone, uninstalled / reinstalled the Evernote app on my Android phone, but the problems persist unresolved. On every other app (including OneNote) on either device, syncs are handled perfectly and as expected. The fact that Evernote has failed to correct such a significant problem which affects MANY users, testifies that something’s is very wrong at this company. I have been a faithful Evernote user since 2012 and have recommended it widely to various attorneys at my office. Problems with prior versions of Evernote have been minor in comparison, but with each “upgraded version,” Evernote’s problems only increase in severity. I can only assume the app is irretrievably broken. I too, would love to continue with Evernote, but when important note changes are not synced — and often not even saved — I am forced to look elsewhere for a note/to-do app that is RELIABLE. Perhaps, if the user is merely using Evernote to make a grocery shopping list, these issues would not be of major importance, but in a professional-use setting, they’re unacceptable. I, too, like Ihb, will monitor these boards periodically in the future to see if Evernote staff can return the app to its former glory and reputation. If so, I’d be back. Been on EN since 2011 over 22,000 notes never expeienced much if any poblems with Sync (on a couple of occasions a restart of the PC has solved it) Windows 11 Pro 64-bit Intel Core i7 Coffe Lake 16GB Ram - EN V10.10.40.9 - Samsung A70 Android 11 Link to comment
eric99 538 Posted July 10, 2022 Share Posted July 10, 2022 9 hours ago, Catrina said: Since upgrading to v.10, I have many of the same issues as Ihb, except I am in in So. Calif with a blazing fast WiFi connection, so obviously these issues have absolutely nothing to do with slow (or bad) Wi-Fi speeds. My syncs are excruciatingly slow; I have frequent duplicate notes. The worst thing is that many notes simply FAIL to sync changes between my new Windows 11 laptop and my one-year old Samsung Galaxy Android mobile phone, regardless of which device the edits were initiated to, so I too must also compare changed notes side-by-side, line-by-line & edit each change. THIS IS SIMPLY UNACCEPTABLE BEHAVIOR IN 2022. The “manual sync” is not an answer as it quite often just spins on and on and as Ihb says above, the end result is you lose your changes anyway. I have lost count of how many times I’ve deleted the cache/data, restarted the phone, uninstalled / reinstalled the Evernote app on my Android phone, but the problems persist unresolved. On every other app (including OneNote) on either device, syncs are handled perfectly and as expected. The fact that Evernote has failed to correct such a significant problem which affects MANY users, testifies that something’s is very wrong at this company. I have been a faithful Evernote user since 2012 and have recommended it widely to various attorneys at my office. Problems with prior versions of Evernote have been minor in comparison, but with each “upgraded version,” Evernote’s problems only increase in severity. I can only assume the app is irretrievably broken. I too, would love to continue with Evernote, but when important note changes are not synced — and often not even saved — I am forced to look elsewhere for a note/to-do app that is RELIABLE. Perhaps, if the user is merely using Evernote to make a grocery shopping list, these issues would not be of major importance, but in a professional-use setting, they’re unacceptable. I, too, like Ihb, will monitor these boards periodically in the future to see if Evernote staff can return the app to its former glory and reputation. If so, I’d be back. Which Samsung Galaxy phone do you have and what is the ram size ? Link to comment
Petsolb 43 Posted July 11, 2022 Share Posted July 11, 2022 On 7/10/2022 at 3:35 AM, gazumped said: ...but not ALL. I have 300+ notebooks, 57K notes Imagine waking up one morning to 114K notes... 😮 --- Joke aside though, I've had some recent sync issues and notes duplications. However, having used Evernote for about 10 years, I have found way to adjust my workflow to the program. Everything isn't perfect in Evernote, and it may slow down at times. However, I only ever use my Android phone for jotting down short notes, and do more work-intensive stuff on my Windows app, where I have the screen size to expand my notes. So, the way I work, a note tend to start in the Android app, before I move into Windows. Sometimes it takes time to sync from my phone to my desktop, but it almost always end up where it should. I hope the speed improves, but at least I'm not worried about my note not being saved, which would be far worse imo. Have you tried uninstalling the android app, and/or signing out? Have you checked if there might be other apps that interfere with the evernote app? I would create a support ticket and let Evernote know of your issue (even if you've done it in the past). I hope things work out for you, or that you find a way to work around the issue! Link to comment
Level 5 Dave-in-Decatur 1,978 Posted July 11, 2022 Level 5 Share Posted July 11, 2022 7 hours ago, Petsolb said: So, the way I work, a note tend to start in the Android app, before I move into Windows. Sometimes it takes time to sync from my phone to my desktop, but it almost always end up where it should. I hope the speed improves, but at least I'm not worried about my note not being saved, which would be far worse imo. Just to say that I follow a similar procedure, and I don't have issues with syncing speed or content loss. I did recently have a massive duplication issue with one particular note when using the Web client, not the desktop app, but that was isolated. I'm in metro Atlanta with a good ISP and home WiFi, and sometimes am out and about on Verizon mobile data. All of which only means it works for me. For those for whom it's not working, that's no help. So I would also join in the suggestion to contact support, since the behavior reported by @Catrina, which should never happen to anyone, is relatively uncommon and not the norm. Link to comment
JayJay9999 1 Posted July 15, 2022 Share Posted July 15, 2022 I have lots of issues with poor syncing as well. If I type something in Evernote on my laptop, I can reliably predict that it won't show up on my desktop. In a few while, the dreaded "There are two versions of the file" shows up. It is unusable! I have the most recent version of the app in MacOS. I am considering moving to an alternative app. A few years ago, there was a "Sync" button that I manually pressed every time and it worked great. This option is unfortunately no longer available, as far as I can tell. 1 Link to comment
preisarrais 1 Posted July 21, 2022 Share Posted July 21, 2022 Syncing a text note is taking 10 minutes or so here. Sometimes it doesn't even sync. What's happening? It wasn't like that before. Link to comment
Level 5 PinkElephant 5,139 Posted July 21, 2022 Level 5 Share Posted July 21, 2022 Syncing a note to the server ... Syncing a note from the server ... Desktop, web, mobile client ... OS, version ... If you want any hint about what to do, there are a lot of white spots to fill in. Or you make it DIY: https://help.evernote.com/hc/en-us/articles/208313378 Link to comment
Tom444 0 Posted July 24, 2022 Share Posted July 24, 2022 PLEASE get this to work properly and I will consider not unsubscribing. I dont get the point of releasing new features if Sync can't even work properly, make a functioning product first please I have evernote on my macbook, android phone and my other macbook. Syncing is such a pain and it creates these different versions of the same note and I'm now finding it hard to identify the latest note because my writings are spread across multiple versions of the same note! if you could get sync to work properly so that it functions like a normal notepad would, like not too much ask, just a normal functioning notepad please. and then let's get excited about adding on new features ok? Good guys, cheers take care Link to comment
Level 5* gazumped 9,536 Posted July 25, 2022 Level 5* Share Posted July 25, 2022 13 hours ago, Tom444 said: PLEASE get this to work properly Already asked and answered... Link to comment
Tom444 0 Posted July 25, 2022 Share Posted July 25, 2022 8 hours ago, gazumped said: Already asked and answered... So the answer is that you admit this is a issue caused by your own development team / product owner? Like it was working perfectly (just like any other notebook would) and your team got in to make some "cool new featurez" and screwed up basic functionality? That's unacceptable. I'm out. I'm sure there's other products that support basic note-saving capability. All I need is a notebook that can save properly. -1 subscribed member Link to comment
Level 5 PinkElephant 5,139 Posted July 25, 2022 Level 5 Share Posted July 25, 2022 As I see it, nobody „admitted“ anything - this is an open forum, not a tribunal. We were just informed - based on a blog post from the EN CEO in January - that the dev team is still working on something. If a working dev team is a situation you can‘t live with, then just quit. It is your own decision where to put your money. EN made it with the current syncing method since it launched in 2008. The served some hundreds of millions of users with this syncing concept. If they want to take it a step further: Fine with me. There are methods of syncing use by other apps that would help to solve some pending issues, and I think nobody is against an improvement here and there. At least I know where my subscribers fee is put to work. If you will be still with the service when it launches: Up to you … Link to comment
Level 5* gazumped 9,536 Posted July 25, 2022 Level 5* Share Posted July 25, 2022 1 hour ago, Tom444 said: you admit this is a issue caused by your own development team ?? Please read the posts here more carefully. I didn't 'admit' anything, and I don't own a team - I'm another user, not an employee. The CEO's statement was to the effect that in light of comments from users that improvements were necessary to a system that was actively servicing 200 million+ users, they were looking into ways to further improve the system - already answering the question you asked. 1 Link to comment
hugw 0 Posted August 6, 2022 Share Posted August 6, 2022 I recently subscribed to Evernote and faced all kind of sync issues with Mac Desktop App. Sometimes I get duplicated notes, edits reverting back like 5 or 10 seconds later after it confirmed "All changes saved", and entire Notebooks disappearing. Yesterday, for instance, I added 5 notes to a recently created Notebook. Out of nothing, they simply disappeared after 20 seconds. Bad connection? I don't think so. I'm connected to my router via ethernet and checked download/upload speed at that exact moment and it peaked 800mbps. I guess that is enough for syncing text only notes. Today, I tried adding some some bookmarks via the web clipper. After getting confirmation on the Chrome extension it was saved properly, I go to the app and where are the bookmarks? Waited for two hours and nothing. Unfortunately, even though I find EN perfect for my needs, I'll have to unsub cause I can't trust a service that can't do the minium which is saving my content properly. Link to comment
mortac8 3 Posted August 7, 2022 Share Posted August 7, 2022 This past year I have noticed an insane amount of sync issues (mainly duplicate notes). My workflow is simply to enter text in a Note in the Windows client then File -> Quit Evernote then later in the day do the same on Evernote client for macOS or iOS. I get a "we have found more than one version" popup probably 50+% of the time now. At this point, I'd prefer just having a manual save and a manual load button to update my Note. Link to comment
Level 5* gazumped 9,536 Posted August 8, 2022 Level 5* Share Posted August 8, 2022 See @PinkElephant's comments earlier in this thread - Evernote are already working on this issue and -hopefully- will issue updates whenever they can. Individual issues can be raised with Support. Link to comment
mortac8 3 Posted August 8, 2022 Share Posted August 8, 2022 That's cool. I just thought I'd chime in. All I want is functionality from like 2010 to work Link to comment
Level 5 PinkElephant 5,139 Posted August 8, 2022 Level 5 Share Posted August 8, 2022 5 minutes ago, mortac8 said: That's cool. I just thought I'd chime in. All I want is functionality from like 2010 to work From my point of view a 2010 style sync would be something, but not cool. Most cloud services have switched to a „granular“ syncing approach in the meantime. This means every element (like a file or a note) is broken down into tiny pieces. Changes will often be relevant for one piece only, or for a group of pieces. Sync will only work for elements that were actually changed. This approach reduces the risk that a single element will be changed by 2 users at the same time. Furthermore it allows for a massive reduction in data traffic, because most of the time only small snippets have to be transported. Hope we get something like this, which would be state of the art syncing technology. 1 Link to comment
lhb 61 Posted September 22, 2022 Share Posted September 22, 2022 On 7/8/2022 at 9:01 PM, lhb said: I conclude that Evernote is not safe on an internet connection which lacks performance. Goodspeed, everyone. Since you never know when your internet connection might go away, Evernote is NOT safe. The type of erros I encounter do not give me confidence that the Evernote cloud synchronization strategy is sound and safe. Just as an update to my above experiences: While being "back to civilization" for a while with a fiber high-band-with connection, I have not encountered the sync problem with duplicated notes anymore, after having had it quite frequently with a bad connection. I had it once today on my Android client, most probably caused by changing networks as I walked outside the house and drove through a region with notoriously bad cell phone connection. 2 Link to comment
User3326 0 Posted November 11, 2022 Share Posted November 11, 2022 Long time Evernote user here, since 2012. Up until about the last year I was perfectly satisfied with it. In the last year or so I am constantly getting note conflicts, and I have lost patience with it. I mostly use it to keep a rolling todo list up to date which becomes a highlights list as I check things off. If I don’t get something done, I move it to a later date. I also use this same file to store links to useful things or brief notes of things I want to look into. And I use another file as a shopping list organized by aisle in the store where I shop. As things come up that I need I add a checklist box to the beginning of the item so that it stands out from the rest of the list. After shopping I remove the checklist boxes. So I guess I'm “guilty” of drive-by note-taking such as WilliamL describes and for the same GTD purpose of getting things out of my head and down on “paper.” I want to get into the note, write my stuff, have it sync and get out. Evernote is no longer working for me for this purpose. The duplicate notes were annoying but now I’ve experience many instances where the data never gets saved at all. That is unacceptable. Also, going through several menu screens to force a sync on Android and still have to wait is unacceptable. So as of today I’m going to start to use google docs for my drive-by note-taking. I’ll continue to use Evernote for less active info that I want to keep. Syncing between devices is also slow or buggy but I could live with that. But I can’t live with an app not saving my data on the same device. Very disappointed to have to use two apps. I look forward to the day when Evernote fixes this problem. Link to comment
mortac8 3 Posted November 20, 2022 Share Posted November 20, 2022 I'm just happy that I figured out (I think) that I can go into the Notes specific section of the IOS app and swipe down from the top of the screen to refresh/sync/save. I think I had been mistakenly thinking that hitting the green checkbox to close the note would also sync it. Silly me (sarcasm) Link to comment
Level 5 PinkElephant 5,139 Posted November 20, 2022 Level 5 Share Posted November 20, 2022 Hitting the checkbox will sync all changes in the app on the device. It will not sync to the server. You will see the note in the notes list, marked with a green triangle in the top right corner. This means „still needs to sync“, nothing more, and especially not „sync in progress“. To make a sync happen you can try the pull down, let go procedure. I had mixed results with it. What causes a sync right now is to open the app settings, synchronization and tap on sync now. The sync has happened when the green triangle has disappeared from the notes. Link to comment
mortac8 3 Posted November 20, 2022 Share Posted November 20, 2022 8 minutes ago, PinkElephant said: Hitting the checkbox will sync all changes in the app on the device. It will not sync to the server. You will see the note in the notes list, marked with a green triangle in the top right corner. This means „still needs to sync“, nothing more, and especially not „sync in progress“. To make a sync happen you can try the pull down, let go procedure. I had mixed results with it. What causes a sync right now is to open the app settings, synchronization and tap on sync now. The sync has happened when the green triangle has disappeared from the notes. The fact that it's actually how Evernote works seems a bit ridiculous, don't you think? Is a sync that network expensive that a paid app can't sync to server on the check button? Link to comment
Level 5 PinkElephant 5,139 Posted November 20, 2022 Level 5 Share Posted November 20, 2022 It absolutely makes sense on a mobile device to save locally on device first. Network conditions are not predictable when on the fly. It makes sure that a copy will be saved, even if the mobile network goes off in the very moment when the note is left. A situation I encounter frequently: Working on the train, I finish editing a note and close it. Zapp - the train enters a tunnel, losing all outside connections. Because the edits are saved locally, I can continue with the next note, no need to wait until the internet is back. Link to comment
mortac8 3 Posted November 20, 2022 Share Posted November 20, 2022 4 minutes ago, PinkElephant said: It absolutely makes sense on a mobile device to save locally on device first. Network conditions are not predictable when on the fly. It makes sure that a copy will be saved, even if the mobile network goes off in the very moment when the note is left. A situation I encounter frequently: Working on the train, I finish editing a note and close it. Zapp - the train enters a tunnel, losing all outside connections. Because the edits are saved locally, I can continue with the next note, no need to wait until the internet is back. Sounds like a case of the cure being worse than the disease. Link to comment
Level 5 PinkElephant 5,139 Posted November 21, 2022 Level 5 Share Posted November 21, 2022 If you think about it, the problem is instable network connection combined with a service that is cloud based. This is nothing specific to EN. Link to comment
Boot17 506 Posted November 21, 2022 Share Posted November 21, 2022 20 hours ago, mortac8 said: The fact that it's actually how Evernote works seems a bit ridiculous, don't you think? Yeah - well, I actually don't think that's how it works - a bit of misinformation given there. 20 hours ago, PinkElephant said: Hitting the checkbox will sync all changes in the app on the device. It will not sync to the server. This is incorrect -- at least on the test I just did now on my iPhone 11 (Evernote 10.43.1). I just updated a note on my iPhone, hit the green checkmark and stayed with the note open and did no other action on my iPhone. Within 2 seconds that change was synced to the server as seen from that updated data appearing in Evernote Web. (I did click to a different note in the Web version and back to the note that was updated one time and saw the updated data.) A subsequent test took 10 seconds (again with no other action besides clicking the green check mark.) (Note that I know it's not recommended to have the same note open and be making changes on multiple devices at the same time). To answer the original thread question "Will sync ever work properly?", the answer is a hopeful 'yes'. I expect the feature (now in beta testing) to allow multiple users to edit the same note at the same time will fix sync issues like these. These two comments from the CIO show that major sync improvements have been under way and are now being tested: As I write this blog post, our new collaborative editing capability, which allows multiple people to edit the same note simultaneously, and individuals to edit the same note on multiple devices without note conflicts, is in early days of beta testing around the world. From: Evernote’s Next Move: Joining the Bending Spoons Suite of Apps -- Ian Small 11/16/2022 -- https://evernote.com/blog/evernote-next-move-joining-bending-spoons/ And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience. From: CEO Update: What We’ve Been Working On and Where We Go From Here -- Ian Small 01/12/2022 -- https://evernote.com/blog/ceo-update-january-2022/ 3 Link to comment
mortac8 3 Posted November 21, 2022 Share Posted November 21, 2022 5 hours ago, PinkElephant said: If you think about it, the problem is instable network connection combined with a service that is cloud based. This is nothing specific to EN. Unstable network scenario should be the fallback not the rule. If I can watch an NFL game live streaming in HD on my phone then I should be able to sync some text. @Boot17 Thanks for the links (blog posts). Very interesting. "In the deal signed between Bending Spoons and Evernote, Bending Spoons agrees to take ownership of Evernote in a transaction expected to complete early in 2023." 2 Link to comment
eric99 538 Posted November 21, 2022 Share Posted November 21, 2022 1 hour ago, Boot17 said: I just updated a note on my iPhone, hit the green checkbox and stayed with the note open and did no other action on my iPhone. Within 2 seconds that change was synced to the server as seen from that updated data appearing in Evernote Web. (I did click to a different note in the Web version and back to the note that was updated one time and saw the updated data.) A subsequent test took 10 seconds (again with no other action besides clicking the green check mark.) I did the following test on my android phone: I just updated the note and stayed with the note open in editing mode, I didn't hit the checkbox, and did no other action on my phone. Within e few seconds the change was synced to the server as seen from that updated data appearing in Evernote Web. So, there is some background syncing, even while editing. The problem is that you can't know for sure that it has been completely synced as long as you stay in the note. The only explicit indicator is the green sync-in-progress marker. Problem with this marker is that it sometimes erroneously stays on after a complete sync (race condition bug). 2 Link to comment
Level 5 PinkElephant 5,139 Posted November 21, 2022 Level 5 Share Posted November 21, 2022 iOS and Android are different in the way how they manage RAM memory. In iOS an app requests a slice of RAM from the OS when opening. It is allocated, and keeps reserved for the app until it closes. On Android a sandbox is created, but AFAIK without allocating a block of RAM. So it is more fluent in filling the available space. The iOS method is leaner, meaning that the devices give better performance with less RAM on board. I have read somewhere that Android dedicates up to 30% of CPU power just to keep the RAM allocation working, and free allocated areas again after an app has closed. In iOS when an app is closed, the allocated RAM is erased the same moment the sandbox perishes. In addition when on iOS a lot of apps are running in the background, and a new one is opened by the user, the OS may decide that it is now running short on allocatable resources, and will actively terminate other apps, setting their allocated memory free for the new app. So even if an app was not actively closed, it can be shot down by the OS level, just because a new app is opened. Said all this, it means that an Android app may loiter, still keeping hold and syncing data, where on iOS the party was closed by the headmaster when the app terminated. 1 Link to comment
eric99 538 Posted November 23, 2022 Share Posted November 23, 2022 On 11/21/2022 at 3:27 PM, Boot17 said: These two comments from the CIO show that major sync improvements have been under way and are now being tested: As I write this blog post, our new collaborative editing capability, which allows multiple people to edit the same note simultaneously, and individuals to edit the same note on multiple devices without note conflicts, is in early days of beta testing around the world. From: Evernote’s Next Move: Joining the Bending Spoons Suite of Apps -- Ian Small 11/16/2022 -- https://evernote.com/blog/evernote-next-move-joining-bending-spoons/ And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience. From: CEO Update: What We’ve Been Working On and Where We Go From Here -- Ian Small 01/12/2022 -- https://evernote.com/blog/ceo-update-january-2022/ Is there anybody on this forum participating in the beta testing? Link to comment
Level 5* gazumped 9,536 Posted November 23, 2022 Level 5* Share Posted November 23, 2022 2 hours ago, eric99 said: Is there anybody on this forum participating in the beta testing? Hi there... I'm on the beta panel - but I'm not sure if I'm even allowed to say that, so don't look for any details... there are NDAs - plus Evernote knows where I live. 3 Link to comment
eric99 538 Posted November 23, 2022 Share Posted November 23, 2022 4 minutes ago, gazumped said: Hi there... I'm on the beta panel - but I'm not sure if I'm even allowed to say that, so don't look for any details... there are NDAs - plus Evernote knows where I live. Great, I'm glad to hear that experienced power users are part of the team 🙂 2 Link to comment
eric99 538 Posted November 23, 2022 Share Posted November 23, 2022 If I would be a beta tester, I would look very carefully for the so called 'gliches' which are frequently reported on this forum. The typical advice is then to reinstall or restart your client and forget about it. However, these 'glitches' (race conditions) are in reality the most difficult bugs to reproduce and to debug. Even if it occurs only once in a week during the beta test, it should be taken very seriously because once released to 200000000 users, it will occur every 3 milliseconds ! So, the trick is to produce these race conditions by time critical tests: - bad/broken connections while editing and switching clients all editing the same note - fast note creation/ saving/opening/editing/saving again with bad connection - fast exceptional usages ... 2 Link to comment
boneycur 14 Posted November 25, 2022 Share Posted November 25, 2022 On 7/9/2022 at 5:20 PM, Dave-in-Decatur said: Just for clarity of discussion ... was there ever a sync button? If so, in what versions of Evernote? The older version of the Windows desktop program used the F9 key, or Tools > Sync. I don't remember a button. It is/was available as a personalized toolbar button in the Legacy version. I've used it for many years because it definitely speeds the sync process—not by clicking it when sync is already in-progress, of course, but rather when you don't want to wait for Evernote to get around to doing its automatic sync. Link to comment
Level 5 PinkElephant 5,139 Posted November 25, 2022 Level 5 Share Posted November 25, 2022 This can‘t compared 1:1 with v10. The local database played a more significant role in legacy. V10 syncs on the spot - at least that’s the idea. Link to comment
SteveSwartz 0 Posted December 9, 2022 Share Posted December 9, 2022 As a new user with an Apple device, I can confirm that syncs, while on superfast wifi between my iPhone 12 and Mac are slow. Like type in a single word in scratch pad on iOS and you have to leave the app open and sitting there for 1-2 minutes before it syncs over. You can manually go into settings and sync, but that also take some time. Just adding in, since Evernote had stated they were working on this for 2022 that it is not quite fixed. Link to comment
Evernote Expert agsteele 1,635 Posted December 9, 2022 Evernote Expert Share Posted December 9, 2022 I'm not surprised that sync between devices takes a minute or two. To be quicker would require all devices to poll the cloud continuously which would drain batteries on mobile devices. I think some folk find the time somewhat longer. Link to comment
Level 5 PinkElephant 5,139 Posted December 9, 2022 Level 5 Share Posted December 9, 2022 55 minutes ago, SteveSwartz said: … can confirm that syncs, while on superfast wifi between my iPhone 12 and Mac are slow. Like type in a single word in scratch pad on iOS and you have to leave the app open and sitting there for 1-2 minutes before it syncs … This expresses a typical misunderstanding, either in thinking, or at least verbally. There is NO syncing between an iPhone and a Mac. EN never syncs from one device to another. Syncing always takes changes to the cloud server. From there in a second sync the change needs to communicate itself to all other devices. Depending on how the sync up and the sync down is spaced and planned, it can easily take a few minutes until an update on one client has reached all devices. Link to comment
Boot17 506 Posted December 9, 2022 Share Posted December 9, 2022 1 hour ago, SteveSwartz said: Just adding in, since Evernote had stated they were working on this for 2022 that it is not quite fixed. Just in case you missed it from a comment above... this from Evernote’s Next Move: Joining the Bending Spoons Suite of Apps -- Ian Small 11/16/2022 -- https://evernote.com/blog/evernote-next-move-joining-bending-spoons/: As I write this blog post, our new collaborative editing capability, which allows multiple people to edit the same note simultaneously, and individuals to edit the same note on multiple devices without note conflicts, is in early days of beta testing around the world. I would think that 'allow multiple people to edit the same note simultaneously' would also apply to a person editing the same note on two different devices at the same time, so hopefully that is a reality soon. (Note that it's still in beta.) 1 Link to comment
eric99 538 Posted December 9, 2022 Share Posted December 9, 2022 6 hours ago, agsteele said: I'm not surprised that sync between devices takes a minute or two. To be quicker would require all devices to poll the cloud continuously which would drain batteries on mobile devices. I think some folk find the time somewhat longer. why do you think that it should be polled, why can't it be pushed instead? Anyway, collaborative editing needs faster sync to prevent conflicts... Link to comment
Level 5 PinkElephant 5,139 Posted December 9, 2022 Level 5 Share Posted December 9, 2022 Personally I think the discussion is mainly academic. We now have the traditional syncing EN always used: The synced object is the full note, the syncing from the device where edited is Push to the server. The other devices Pull from the server. This will not be optimized, it will be replaced. The change will hopefully come soon. The new sync will be incremental (only changes are synced, not the full note), it allows online collaboration and because of that it is most likely Push. I just lean back and wait until it gets available. And then I will know whether to think it is the greatest thing since they put the milk from the cow into a bottle .. 1 Link to comment
AlbertR 155 Posted December 12, 2022 Share Posted December 12, 2022 On 12/9/2022 at 11:51 PM, PinkElephant said: I just lean back and wait until it gets available. And then I will know ... Normally I'm with you. But in this case (changing sync methodology) I'm afraid of seeing a not only minor problems coming up. How will Legacy work together with new sync in EN10? Legacy's sync based on whole notes worked great for many years. Nothing could be lost because the note history caught every whole note and made it available later after accidents. ==> Using new sync methodology should be a configurable option How will new sync work during note editing sessions? If I move/delete/copy portions of my note text, I do not want to get all my doing synced immediately. It's completely unnecessary to set fire syncing events during such editing sessions. No server and no network on this world will be able to handle all editor's actions immediately... ==> Using new sync methodology should be a configurable option How should a user describe problems to support people and how should they reproduce problems? From my point of view a new sync methodology will be a night mare for the support 😞 ==> Using new sync methodology should be a configurable option (to offer a workaround to those who get problems with the new...) Link to comment
Level 5 PinkElephant 5,139 Posted December 12, 2022 Level 5 Share Posted December 12, 2022 For EN it will be a big step - others have done it years earlier. Examples: MS O365, Google Docs, Apple iCloud - OK, this are the biggies. But for example Think 3, a small developer has switched to what they call „granular syncing“ a year ago. So it is pretty much state of the art. EN has done an extended server maintenance in November. Every account was taken down for half an hour. For me this is consistent to converting the account data into a new structure, not only checking if all 0s and 1s are still there. Now it runs in beta - and I think EN will pretty fast find out if it works, or what to fix. We will see how long beta goes on. About the questions (in reverse order): If the forum posts are a mirror of support activity, I think the current syncing is a major driver of support activities. Sure, if the new sync is buggy, it will be a tough time for everybody. But if I look at iCloud (don‘t use O365 or G-suite) or Things: It just works. From my limited experience, it is not necessary to sync instantly. Granular sync has another effect: Today a whole note needs to sync, which means a huge amount of data syncs, even when the changes were minor. The servers web interface is permanently moving a high volume of data. With granular, the amount of data is way down, the frequency of syncs probably up. Regarding legacy, there are 2 possible scenarios: They run the current database in parallel for a while (maybe that’s already happening for v10 as well, see recent server maintenance). Or for all Legacy clients it is time to say goodbye. 1 Link to comment
eric99 538 Posted December 12, 2022 Share Posted December 12, 2022 4 hours ago, AlbertR said: Normally I'm with you. But in this case (changing sync methodology) I'm afraid of seeing a not only minor problems coming up. There is some hope that collaborative editing will work because they probably haven't implemented it themselves. I think/hope they've integrated one of the existing proofed javascript libraries for that. Of course they can still mess it up in the integration, but at least the core functionality should run smoothly. Link to comment
AlbertR 155 Posted December 12, 2022 Share Posted December 12, 2022 2 hours ago, eric99 said: I think/hope they've integrated one of the existing proofed javascript libraries for that. Oups, JavaScript for small-granular syncs with a far-away located server farm? I'm afraid of seeing a not only minor problems coming up... 1 Link to comment
eric99 538 Posted December 12, 2022 Share Posted December 12, 2022 15 minutes ago, AlbertR said: Oups, JavaScript for small-granular syncs with a far-away located server farm? I'm afraid of seeing a not only minor problems coming up... Yeah, I agree but I'm afraid that's the best we can expect from this generation of web developers : everything is written in layers on layers of bloated javascript code. 1 Link to comment
Level 5 PinkElephant 5,139 Posted December 12, 2022 Level 5 Share Posted December 12, 2022 JavaScript ? Well maybe, but not very likely. The front end is JS because the framework requires for it. I doubt this is the same for the server side. If they want it really fazzzzzt & snapppppy, they probably coded it in assembler … Link to comment
eric99 538 Posted December 12, 2022 Share Posted December 12, 2022 5 minutes ago, PinkElephant said: JavaScript ? Well maybe, but not very likely. The front end is JS because the framework requires for it. I doubt this is the same for the server side. If they want it really fazzzzzt & snapppppy, they probably coded it in assembler … Well, C++ or Rust would do it already 🙂 1 Link to comment
SteveSwartz 0 Posted December 13, 2022 Share Posted December 13, 2022 On 12/9/2022 at 9:04 AM, PinkElephant said: This expresses a typical misunderstanding, either in thinking, or at least verbally. There is NO syncing between an iPhone and a Mac. EN never syncs from one device to another. Syncing always takes changes to the cloud server. From there in a second sync the change needs to communicate itself to all other devices. Depending on how the sync up and the sync down is spaced and planned, it can easily take a few minutes until an update on one client has reached all devices. I understand, but I would expect this to happen faster - as it does with nearly every other program. When I dictate a note on my phone that is critically important - or that is getting so large that I want to use my laptop keyboard, I would expect this up and down syncing to happen quicker. As it is, I enter on my phone. Stand there and hold it for a few minutes until it appears on my laptop and only then do I consider it successful. Seems like an easy fix would just be to give us a sync now button on the home screen to easily force it to update. I'll wait and see based on what others have put in on the changes coming and hope this process can be made faster. Link to comment
eric99 538 Posted December 13, 2022 Share Posted December 13, 2022 3 minutes ago, SteveSwartz said: Seems like an easy fix would just be to give us a sync now button on the home screen to easily force it to update. I agree, this is a win-win : immediate sync when the user needs it and less load on the server because the sync polling frequency can be reduced. Link to comment
Level 5 PinkElephant 5,139 Posted December 13, 2022 Level 5 Share Posted December 13, 2022 Sync has been successful when the content was added to the server - not when it appears on the other devices. At least this is what you say: You want a sync button - this means you can force an upload to the server, maybe followed by a download to that same device. No sync button that ever existed in legacy forced OTHER devices to sync as well. I can hit the sync button on the 7.14 Mac client as often and as hard as I wish - it does not force (PUSH) a sync from the server to the iPhone. This means your example (iPhone to Mac, forced by a single sync button) is in contradiction to the solution you propose. Given all these users who are so convinced about pressing on sync buttons, I sometime think EN should add one of these. The only code behind it should be something that makes it rotate, pulsate, change colors and whatever to be an eye-catcher. Would probably work to make people less nervous, while sync happens as it does today. Link to comment
mortac8 3 Posted December 17, 2022 Share Posted December 17, 2022 Add a sync button that pushes it to the server. EN needs to keep it simple and not overthink this. It's an app to sync journal updates or shopping lists not send messages though space and time and all 11 dimensions. Sometimes I think it would be easier to dump Evernote and just use draft Gmail messages for my notes. 1 Link to comment
Boot17 506 Posted December 18, 2022 Share Posted December 18, 2022 6 hours ago, mortac8 said: Add a sync button that pushes it to the server. EN needs to keep it simple and not overthink this. It's an app to sync journal updates or shopping lists If you are working on a shopping list with another person concurrently, then a sync button pushing to the server is still going to have the same kinds of conflicts and note duplication that we are seeing now. The new sync infrastructure that Evernote has been working on (and is in beta and mentioned several times in this thread) should be way better than any sync button. A sync button would just be a placebo at that point. Link to comment
mortac8 3 Posted December 19, 2022 Share Posted December 19, 2022 I just want EN to sync from my iphone on the green check. I don’t want to have to click the green check, then click back, then click menu and navigate to Notes section, then pulldown to refresh/sync or whatever the current reliable process is (green recycle icon in the top right of note from Notes screen deal). That’s like 5 actions to sync the only way I have faith in. Otherwise I end up with duplicate/conflicted notes way too frequently when I go home and try to work on the note on my PC. Link to comment
Boot17 506 Posted December 19, 2022 Share Posted December 19, 2022 14 minutes ago, mortac8 said: I just want EN to sync from my iphone on the green check. Have you ever used Google Docs (or similar) in real time with another user? That's how EN is supposed to be after their sync infrastructure upgrade. You could even work on the same Evernote document at the same time from two different devices. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now