Angela12 1 Posted June 27, 2022 Share Posted June 27, 2022 I've been using Evernote for at least 3 years now on my iPhone. I have been unable to use it since June 18/19 timeframe. When I click on the app, it won't load. No error messages. It just acts like it's going to open, and then doesn't. I've uninstalled and re-installed a few times, and it still doesn't load. Thankfully I'm able to log in and access my notes from my desktop, but I need access to the app. The version I've been re-uploading is 10.34.1, and I get nothing. Link to comment
Level 5 PinkElephant 8,779 Posted June 27, 2022 Level 5 Share Posted June 27, 2022 Uninstall the app, dump all data when asked. Switch the iPhone completely off, wait a little. When you switching on again, the Apple logo must show. Reinstall the app, log in. Link to comment
Angela12 1 Posted June 28, 2022 Author Share Posted June 28, 2022 I uninstalled the app, but I wasn't asked to dump any data. I turned off my phone completely; waited 30 minutes, turned it back on, got the apple logo, reinstalled the app and it STILL won't even open. Link to comment
Level 5 PinkElephant 8,779 Posted June 28, 2022 Level 5 Share Posted June 28, 2022 On which iOS version are you running ? How many free memory is available ? What type of iPhone are we talking about ? Link to comment
Angela12 1 Posted June 30, 2022 Author Share Posted June 30, 2022 Thanks so much for your help. I'm not too sure what I did differently, but I'm now able to get in. 1 Link to comment
sunny100 0 Posted November 15, 2023 Share Posted November 15, 2023 Where did the customer service go at evernote? Does anyone know? I updated and paid again and now can not download on my I phone Link to comment
Level 5 PinkElephant 8,779 Posted November 15, 2023 Level 5 Share Posted November 15, 2023 If you can’t download, you have a problem on your phone. The app owner doesn’t control if you download and install. EN enters the process once you try to log in. But it seems you don’t make it there. So describe what you do, and where you fail. Link to comment
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