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  • Level 5*

Hi. Legacy is no longer supported,  so whatever is causing this is not going to be fixed unless you can identify what triggers this intermittent fault and change your process to avoid it.  To avoid a painstaking and possibly unhelpful analysis of every aspect of the process,  you could simply use another app to record the meeting to an audio file and attach that file to your note when you complete your own actions. Check that you're not exceeding the maximum note size or monthly upload limits for your account type - you need to be a full subscriber to ensure that you'll be able to upload some potentially large notes.

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