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Drop Devices - Devices I Do Not Own?


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Hi,

I'm gettting a prompt of dropping a device I do not own.

This is not the first time I'm getting this prompt.  Previously there have been iPhones popping up on this list.

1.  I do not own any iPhones.  Never have.  

2.  I do not share my Evernote account with anybody

3.  I do not even known anybody with a 10 year old Nokia phone 🤷‍♂️


What's going on here?

What's the best way to check if there are authorized users somehow added to my account,
or best way to secure my account?

Thank you.

image.png.e046ac5a2e8b8d29dfc4276d5e708fa6.png

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  • 1 month later...

Oh golly! I hope you have nothing sensitive in your account. You need to contact support but equally - get to your account, change your password, enable two factor authentication, pull any device or access you don’t know for certain is yours. 

There is a chance you won’t be able to do that as whoever is accessing your account may have taken control of it, if that’s the case, as said above contact support. If you still have control though act quickly to get your account secure. 

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